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Lowell have searched my credit file twice in the past week.


They have been chasing a capitol one card debt.


I spoke to expirien today because the debt is marked as satisfactory on my file as of 1/04.Credit limit £400.


Their is a default for a credit card marked 10/04 Placed by lowell


I am confused because the amounts are different,i only had one account with cap one.


Lowell are chasing the debt and it's stated the amount is £674


The customer service rep told one of them would be removed and the correct one left on my file.


So as i understand her the satifactory mark can be removed if lowell say i owe this debt.

Edited by bsj
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  • 3 weeks later...

Experian replied to my query,both the settled and the default placed by lowell are correct.


How can the law and/or guidlines allow the OC to mark a debt as satisfied and a DCA put a default on it.


Experian contacted lowell and they say the information is correct,lowell have searched my file again twice,thats four searches now.Can they keep doing this?

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