Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

What Made You Want To Swear Today?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2125 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Bailiffs turning up and threatening to break into people's homes.:mad:

 

I have just come on here to post the same thing Caro. I feel so angry now. Bailiffs should not be able to threaten people like that:(

Link to post
Share on other sites

  • Replies 7.1k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

I have just come on here to post the same thing Caro. I feel so angry now. Bailiffs should not be able to threaten people like that:(

 

Too right wino. Fortunately OP is getting good advice.;-)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

The neighbours kids!!!

 

AS you may know we adopted a 6 month old GSD/lurcher cross a couple of months ago, she is getting on great considering what she had previously gone through, and a lot of it we still dont know about.

 

So when she is out in the garden, the neighbour's kids keep shouting on her, and she tries to get to them( have her on a tie-out stake at the moment when she is out) and she gets all excited.

 

I have asked the parents to tell them when they see the dog, to just ignore her, as she is a BIG dog and would bowl them over, but they are still doing it, and to make matters worse they have a puppy of their own, so why wont they play with it!!

 

OK rant over for the day so far :-)

Link to post
Share on other sites

I don't like the new CAG format! I'm miffed that I've lost the feeling in my left hand, started in 2 fingers as a mild thing but has progressed throughout the day and up my arm. They still work but it's that type of thing that if you stick a pin in you can't feel it. I would be great fun at a kids party and alternative to pin the donkey, no ass jokes please!

Link to post
Share on other sites

Crapstone is it loss of feeling in your little finger and the next?..............possibly a trapped nerve.............tennis elbow.

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

Link to post
Share on other sites

I am sooooo NOT impressed with my neighbours kids. We have the son (who is 7) that stays round our house until gone 10pm during the week, because his Mum says he can. So that means my husband and I are stuck watching the Disney Channel instead of our normal programmes.

 

 

This morning we had the boys 5 yr old twin sisters knocking on my door on a Sunday at 6.45am. We were all in bed asleep!!!!!!

 

I thought that they would go away if noone answered the door and I could go back to sleep, but alas, they kept knocking and knocking and knocking, which made my dog keep barking and barking and barking.

 

Well thanks to them, I will now be a total grouch today because I am TIRED!!! You may ask, why don't I just go back to bed? Well I'm the sort of person that once awake has to get up :(

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

Link to post
Share on other sites

My aunt has just been diagnosed with Motor Neuron disease. She's a lovely lady, only in her mid 60's. My dad is devastated, as am I (and my siblings).

 

At least they can both laugh about the horrors to come though - he has early stage Alzheimers, and with her Motor Neuron they reckon between the two of them they make up one complete healthy person

Time flies like an arrow...

Fruit flies like a banana.

Link to post
Share on other sites

Crapstone is it loss of feeling in your little finger and the next?..............possibly a trapped nerve.............tennis elbow.

 

No Night Owl..it's in my thumb but mainly the 2 fingers next to it, goes up my arm and then seems to move to the opposite side. I think you're right that it's something to do with nerves... or at least it's getting on mine. It's such a weird sensation not being able to grip anything properly..or not sure if I am. My index finger seems to have a mind of it's own as it's very slow to move. I'll get it checked out if it doesn't improve soon.

Link to post
Share on other sites

No Night Owl..it's in my thumb but mainly the 2 fingers next to it, goes up my arm and then seems to move to the opposite side. I think you're right that it's something to do with nerves... or at least it's getting on mine. It's such a weird sensation not being able to grip anything properly..or not sure if I am. My index finger seems to have a mind of it's own as it's very slow to move. I'll get it checked out if it doesn't improve soon.

 

 

You sorted a doc's appointment out yet CS?

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

Link to post
Share on other sites

Being woken up to 'mummy, ** has spilt milk all over the carpet in the front room'

 

Turns out it was about half a pint of milk, and by 'all over' he really meant 'all over' - that stuff really spreads. They're not even allowed to have anything in the front room either cos they're such messy buggers:rolleyes:

Time flies like an arrow...

Fruit flies like a banana.

Link to post
Share on other sites

go see a physiotherapist, they are marvelous totiesquoties.

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

Link to post
Share on other sites

hi lexis 200, because i am relatively new to this site, june 2010, i have quite a few friends and recommendations, which is great, you will probably laugh, but when you are a friend what does it mean on this website?

thanks totiesquoties.

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

Link to post
Share on other sites

I typed 'banged finger' into google :eek:.

 

I don't think it knew what I was looking for. I most certainly wasn't looking for that anyway *calms flushed cheeks*

Mungy Pup

 

I want to live in a world where chickens are free to cross the road without their intentions being questioned. :razz:

Link to post
Share on other sites

I 'allegedly' fell out of a taxi a few months ago whilst on a night out with one of my friends. We have a habit of drinking far too much wine, and sometimes one of us gets injured. Usually her. It seems the older we get the worse we get, even though we do start out with genuine good intentions to stay sober. I woke up the day after remembering most of the night, but not the fall out of the taxi. My hand was agony, my fingers scabby and I couldn't bend them for at least a week. A couple of my finger are still sore and rather bothersome, and as it's been a few months am getting a tad worried that they should have healed by now. It doesn't help that I don't remember the impact lol. I thought I'd google said injury and see what comes up. Still in shock.

Mungy Pup

 

I want to live in a world where chickens are free to cross the road without their intentions being questioned. :razz:

Link to post
Share on other sites

Disturbed in the night at 1am by odd occurance which makes sence now. Two youngish men early twenties loading a car to the hilt with bin bags. Our bin day is wednesday and I was gobsmacked to see them loading up from all over the place. Realised in the light of day that these could be identitly fraudsters, I mean not going to find much else to chomp on from bin bag ;)

 

 

 

 

Lucky enough I leave nowt in the bags to do with id. Not bothering with police as as much use as chocolate teapot where we are, dont think they would be interested anyhow.

 

 

 

Busy night, hours later full on brawl out in street.

Link to post
Share on other sites

Tesco's delivery driver plonking his van in the one and only disabled parking space of the whole street, even though there were plenty of other spaces around, but that migh have involved him walking a few more steps, poor lamb. :mad:

 

Reg and time taken, complaint sent. :mad:

Link to post
Share on other sites

Disturbed in the night at 1am by odd occurance which makes sence now. Two youngish men early twenties loading a car to the hilt with bin bags. Our bin day is wednesday and I was gobsmacked to see them loading up from all over the place. Realised in the light of day that these could be identitly fraudsters, I mean not going to find much else to chomp on from bin bag ;)

 

 

 

 

.

Nah, probably Cameron's pilot scheme of making youths work for nothing whilst the rank of the unemployed older ones swell. :razz:
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...