MBNA Shamefull bank

[chris5664]

Hi please help,

 

My partner has an MBNA card and has asked for a CCA with no response she sent a further one saying that you are now in default but still no responses.

 

She has been receiving several telephone calls a day. Today I answered the phone by mistake this is how the conversation was

 

18/08/09 Today 20:27 we received a telephone call from a 0161 4550039 number, I answered the phone. The person on the other end demanded that he spoke to my partner it’s the MBNA. I said I am sorry, please contact her via royal mail as you have been advised several times this account is in dispute, from that he became abusive and hyper sarcastic he said “well my friend its going to hit the proverbial then”. I said please this is harassment and I feel intimidated, I asked his name he said “James” from that there was a volley of sarcasm; I said that I am recording this conversation then I received a further volley of sarcasms he said that I will ring back and keep on ringing. This representative of the MBNA rang back 2 mins later and said that I told you I would ring back and I will just keep on ringing you, I said this is now harassment and asked for his ID number but he refused after a volley of threats he put the phone down.

 

My partner had to stop me ringing the Police.

 

Any advice on this

 

Chris

Edited August 19, 2009 by chris5664

[supasnooper]

Yup, send MBNA this letter -

 

http://www.consumerforums.com/resources/templates-library/52-harassment/135--harassment-by-telephone-response-letter-

 

I'd also advise that you keep a log of any calls that MBNA do make, as this will build a log of harrasment by MBNA.

 

If you can afford a telephone recorder, why not take advantage of the Truecall offer available here on CAG.

[chris5664]

Hi,

Thanks but this letter was sent over a month ago.

I am just furious that I let him speak to me like that.

Regards

Chris

[supasnooper]

I feel sorry for you but unfortunately that is the way MBNA operate.

 

The site is littered with similar stories.

[kb_ba1]

you could try blowing a whistle down the line... the idea crossed my mind on more than one occasion I can tell you!

[Fred Bassett]

Just tell hime to f*** off. Simple.

 

Fred