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siamshops

Hardship Claim

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I put a hardship claim for bank charge refunds with HSBC and Halifax after I was made redundant. I am on a dpm with both as they accepted my current financial difficulties.

HSBC made a full refund of charges within 2 weeks.

Halifax have sent me letter which acknowledge's that I am experiencing financial difficulties but no offer of repayment and that they will no longer respond to my letters.

Is there anything else I can do.

Thanks for all your help.

h1.zip

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Is there anything else I can do.

 

Yes, take your complaint to the FOS

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Thats pretty much what I thought thanks.

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