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JLW61

jlw61 v MBNA

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Two Accounts - Both paid off earlier this year

 

Data Protection Act Sent: 5th July 2006

 

2nd August received letter from Steve Bailey, Head of Customer Advocate Office..

 

Stated "charges are fair", "in Terms", etc.. Also, returned £10 and gave list of charges applied to accounts. Also returned S.A.R - (Subject Access Request) letter saying if want a full SAR then complete attached form and send £10 again.

 

Also offered £100 as "goodwill" payment to account.

 

Claim Sent: 7th August - wrote saying accept £100 as part payment but by cheque - full claim for total of £686.89

 

9th August - cheque for £100 received :-)

 

UPDATE: Read someone else's post on this.. managed to find last 2 years statements and checked their list - found 2 £25 charges they had "missed" - so emailed and wrote - sending back cheque and full SAR request.

 

Await their next response


Action So Far:

HFC - £482.69 - Jaguar Card - Settled in Full :)

HFC - £698.51 - IOD Card - Settled in Full :)

Goldfish £539 - offered full settlement - awaiting refund/cheque.

MBNA (2 Cards) - Goodwill Cheques £1460 accepted - £870 compound interest as well :)

Capital One -£1,115.03 - LBA 6/9/06 - Goodwill Offer £366 rejected MCOL 5/10/06

Citi Cards - £845.38 - LBA 6/9/06 - Goodwill Cheque £273 accepted as part payment

Morgan Stanley - £461.51 - LBA 6/9/06 - Goodwill Cheque £160 accepted as part payment

Tesco - £291.20 - LBA 6/9/06

Marbles - £635.31 - Prelim 13/9/06

Egg - £663.08 - Prelim 13/9/06

Nat West Bank - £9,264.24 - Prelim 13/9/06

 

Barclacard - Awaiting Statements

Amex - Awaiting Statements

Airmiles - Awaiting Statements

Nat West Card - Awaiting Statements

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