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How long should agreement be kept?

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I have a quick question. I have put in a request under Data Protection Act for a Subject Access Request to a company that offers rewards.


I signed up with them to collect points in 1992. Although the account is still in use they said that they no longer have the original agreement on their archive.


For clarity, they are not providing credit, I earn rewad points which I can redeem against items.


How long are they suppose to keep my original agreement for, given the account is still active?





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  • 4 weeks later...

To paraphrase; the fifth principle of the DPA states that information should be retained for as long as it is useful for the purposes or purposes for which it was collected...basically this means the company should retain data for as long as need it or they want to.


I think your probably being overly optimistic in expecting them to keep original documents from 1992.

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