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Gym membership suposed debt haunting me.

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Hi all,


I am now in receipt of a second letter from Harlands Group's CRS informing me I owe then money in this case £185 down from their previous letters amount in excess of £600, the first bit of randomness on their part.


I had a membership with a gym who stated that as long as I inform them I am leaving the area I could cancel at any time. I informed them on initial sign up, and again in the month I was leaving, the second time they asked me to sign a form stating I was canceling.


5 months later I receive a letter from the Harlands Group's CRS, note that Harlands Group deal with the usual DD for the gym and the CRS is their credit resolution services department. I was told I owe in excess of £600 for canceling my membership, I informed them that I had informed my gym of this and they were fine with it and referred CRS back to my gym. They send me another letter today now asking for £185 stating that I was suppose to pay another months membership and that I failed to respond to Harland Groups initial default letter, letters I never received as I was no longer at the address.


Now as far as I am aware I owe the gym nothing as I informed they on 2 occasion that I was canceling, on initial sign up and again at the beginning of the month I was leaving where they finally got me to sign a cancellation form. my final payment to the gym was in January 15th which payed me up to February 15th, I signed the form on the 1st February, so even if they say I owe then for the month of February which I don't believe I do as I informed them several month in advance of this that I was canceling surely I could only owe them for half of February not another months installment which would pay me up to March 15th.


Below is a sample letter I have drafted which I was going to send, does it seem appropriate.


Thanks for any advise.




1st Floor

41-43 Perrymount Road

Haywards Heath

West Sussex

RH16 3BN


XXth August 2009




Dear Sir/Madam,


I am in receipt of a second letter from Harlands Group’s CRS, informing me that I owe an amount of £185 down from an amount in excess of £600 stated in the first and only letter I received from Harlands Group 2 months ago, for a gym subscription I cancelled. The subscription was with the gym ‘Ozone Fitness’ membership no. XXXXXXX. The letter states I failed to pay a February installment which is £50, and was then subsequently sent reminder letter stating I owed this amount.


I do not acknowledge this debt as I informed Ozone fitness of my cancellation, due to leaving the area in February, upon initial sign up and again in February when I left the area. I was not in receipt of any default letters from Harlands Group as such do not acknowledge the failure to respond to default letters. My final payment to Ozone fitness was for £50 taken from my account January 15th 2009, which paid up to 15th February 2009, which was informed to me by Ozone Fitness all that I owed.


Yours Sincerely,




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Get a copy of your contract from the gym in question. I can gaurantee you it will either be a pile of garbage and completely unenforceable or it will have unfair contract terms in it.


Don't worry these ones are very easily solved and I have sorted David Lloyd out on more occasions than I care to remember!!


Feel free to PM me if you need any help / want me to look over the contract for you. meantime write to the DCA and tell them that the account is in dispute and remind them that they are barred from chasing you for money whilst the account is in dispute.

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Thanks for the response Ellie. I will ask them for this and keep you updates as I go along.

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