Log Book Loans!! *****WON*****

[Boobaby]

Please could someone let me know if they've had any dealings with this organisation. I am assuming they are country wide and only, as far as I am aware deal with providing finance on owned vehicles.

[Boobaby]

These people are the real epitomy of Loan SHARKS!!!! £1000 borrowed ended up selling car to pay them back a phenomenal amount within the year. Payments missed due to hospital admission then repayments spiralled out of control etc... Would appreciate anyone who has had any dealings with them coming back to me ASAP.

Thanks:(

[nathal]

i had dealings with this crowd. After paying loan off, the finance seems to be still registered on vehicle. Must check my account details to c if i can claim back excessive fees.

[Boobaby]

i had dealings with this crowd. After paying loan off, the finance seems to be still registered on vehicle. Must check my account details to c if i can claim back excessive fees.

 

Thank goodness for that I was beginning to feel like the only muppet to take up a loan with these sharks!! I know I acted foolishly but I was in hospital for almost three weeks and then off work for four months seriously ill. They couldn't have cared less they lent the money they wanted it back immediately. Not the best crew deal with and certainly not the most sympathetic!!

When you check on the finance also make sure you've had your log book back I had to request mine three times!

Just in the process of typing up DPA....

[nathal]

Yeah, had to request my log book 2 times. You should be able to get a account summary and charges of them without dpa which would save u £10

[Boobaby]

Yeah, had to request my log book 2 times. You should be able to get a account summary and charges of them without Data Protection Act which would save u £10

Should I just give them a ring or what, cos I have completed a draft of a letter got from another subscriber on this site in readyness to send?

Thanks

[v_j_r]

Take a look at the thread entitled "LBL Ltd" in general consumer!, i just come back from a short break and have been helping another user liamarkfin on these forums.

 

What i need is all people who have had dealings with this outfit as far back as 1999 - 2004 and/or to date? to contact me please!.

[Boobaby]

Take a look at the thread entitled "LBL Ltd" in general consumer!, i just come back from a short break and have been helping another user liamarkfin on these forums.

 

What i need is all people who have had dealings with this outfit as far back as 1999 - 2004 and/or to date? to contact me please!.

Hi there

You said you wanted people who had had dealings with this outfit, I'd be one of those classic fools!

[Boobaby]

Take a look at the thread entitled "LBL Ltd" in general consumer!, i just come back from a short break and have been helping another user liamarkfin on these forums

I checked out that thread as you said - poor little lambs he's had some experience and no fault of his? The last entry was 29th July has there been an update?

You seem to know what you are talking about with regard to these people - I am guessing that you have either worked for them or you have had extensive dealings with them, how can I help?

[v_j_r]

Trust me you aint seen anything yet!, the majority of the replies were taken to PM's. As you can guess most if not all information is of a personal sensative nature and therefore not on public view, there are some 27 Pm's of advice and info.:o

 

As regards to an update all i can say is they LBL Ltd had already sold his car, i am awaiting there next move? and an update from liamarkfin.

 

With regards to your posting what actually is your problem? when did you take out the agreement? and where & when?.

[Boobaby]

With regards to your posting what actually is your problem? when did you take out the agreement? and where & when?.

I don't feel comfortable posting all of the information you require on an open site - I am quite happy to give you the information but would prefer to do it via PM. If you still requite that info then please PM me.

Thanks

[attdt25]

hi i took out a £1000 loan last july constantly got charge £20 arrear letter charges had car clamped which cost over £800 to get removed paid last payment in july then got a letter saying i owed them £512 in charges and threatened to take car paid it got log book back after a few phone calls but not my spare key coded key which the said they dont have can i claim thes charges back please help must have paid them over £3000 attdt25

[v_j_r]

@attdt25:

 

Sorry to hear you also have problems and i probaly can help,the one thing i need almost immediatley is sight of any agreements/Documents before any advice and or action can take place.:o

 

I also need the details of branch and or any offices where the loans were taken out, sorry about this but one of the main aim's is to prove you are a genuine customer and forum user first "No documents no advice" period.

 

These documents etc can be sent direct to my e-mail upon request, and all information remains strictly confidential at all times.

[jonni2bad]

I do not wish to cause any alarm, but it is important that the following statement is seen by all members.

 

V_J_R - I have contacted you directly but wish to make it clear to everyone that this is certainly not an allegation that any user in this thread has acted inappropriately...

 

************************************************

 

Our site is run on the basis that all help and advice is free and it benefits the whole community if this information is posted on the forums, so that others in a similar situation can view the material.

 

Sometimes, users have details that they would prefer to keep private, especially if it is of a personal nature etc. This is understandable and PMs are a good way to communicate in this scenario.

 

However, we have recently been made aware that some users, posing as caring individuals, may indeed work for organisations that charge for their services and have found threads or posts where another member is facing a problem, then PM the user to offer 'assistance'.

 

It only becomes apparent that this help is not entirely 'honest' at a later stage.

 

If you receive an unsolicited personal message that you believe contains an invitation to deal with another organisation, please make this known to a moderator on the site. You can forward these PMs directly to us if you prefer.

[caro]

Advice given privately in good faith may not work out leading to the possibility of action against the individual if the recipient has a bad result due to following the advice. Also there is the opportunity for others to correct or add to the advice?

 

Most people are not using real names and you can xxxx private info if necessary. My banking business is private but I doubt you know me so don't worry about personal details.

[attdt25]

rang log book loans today and they said they will send me a copy of original loan agreement but deny ever having the key to my car? lets see if it turns up !!

[Boobaby]

Excellent - received a response including statement from Log Book Loans today, how quick were they - letter sent 11.08.06?

What I just wanted to check was what exactly in this instance I can put a claim in for, statement is saying:

7 day letter £20

14 day letter £20

21 day letter £20

28 day letter £20

Notice of default letter report printed £20

Debt recovery instruction sent £20

Telephone call £10

Vehicle recovery instruction sent £20

Vehicle recovery charge £300

Post repossession letter 7 days £20

Post repossession letter 14 days £20

Post repossession letter 21 days £20

Post repossession letter 28 days £20

Interest Lots etc.....

 

I must add that whilst all of this was happening I was still paying. These were arrears incurred whilst I was in hospital. These people would not accept DD’s/SO’s or cheques it had to be cash through the bank. I have to be honest I didn’t want to let anyone know I’d taken out this loan so couldn’t ask anyone to pay it. I did speak to LBL who were less than helpful, but not passing the buck – my fault.

What I now need to know is exactly what I can claim - thanks:?:

[MARTIN3030]

As I see it you need to proceed to get a breakdown of the costs.

Like taking on the banks you should request that they show you the charges are fair and in proportion to their costs.

If they are unable or unwilling to do this then its a pretty fair assumption that they are penalty related charges (as they initially appear to be )

 

Your initial action should be a sar and you should make it clear that you want all transaction data from the account

You should request details of any manual intervention......this is important if they are going to rely on it later as an excuse.

 

The banks temp letter for dpa requests would be suitable with a little modification.

 

You should continue to repay any agreed amounts,although once you start legal proceedings for recovery of charges,then you should inform them to suspend recovery action whilst the account is in dispute.

 

I hope all this is clear.

[Boobaby]

You should continue to repay any agreed amounts,although once you start legal proceedings for recovery of charges,then you should inform them to suspend recovery action whilst the account is in dispute.

Hi Martin 3030 - thanks for that advice and yes it is clear. No need to suspend any action as the account is paid and all clear - thankfully!!

I will do the S.A.R - (Subject Access Request) now.

[Boobaby]

I have looked at the SAR which is asking for a list of charges etc. I have the Statement from LBL which I received this morning after a phone call/quick confirmation letter last week. It lists everything - all payments, charges etc... Is there really any need to do an SAR or should I go straight to an amended Preliminary Approach for repayment letter?

[MARTIN3030]

You could of course continue with the prelim.

The main thing is that you give them adequate time and opportunity to address your claims that they are penalties that are unlawful.

You should ask for a breakdown as to how these charges are in proportion to their costs.

Its likely that they wont give you these and respond either by saying they are commercialiy sensitive or that they are fair and reasonable (or both) but that gives you ammo to move on.

 

You need to show they have refused to answer this question later as some of the laws relied on to pursue the case rely on this in itself.

 

It is possible that any manually intervened data could favour a claim,but it is not 100% certain that they would supply it knowing this to be the case.

 

I suggest that you do a charges schedule and send that as well.

[Boobaby]

I have amended the initial letter to read as follows, Can I send this???

 

LOAN AGREEMENT NUMBER: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 

My request

I am writing to ask you to refund to me the charges which you levied from my account.

I now understand that the regime of fees which you had been applying to my account are unlawful at Common Law, Statute and recent consumer regulations. If you say that they are not, then will you please demonstrate this by letting me have a full breakdown of the costs to which you have been put by as a result of my breaches, in order to reassure me that your penalties really do reflect your costs.

Additionally, it has now been confirmed that your particularly high level of penalties are considered to be unfair per se by the OFT who reported on the 5th April 2006 and are therefore presumed to be unlawful in the absence of specific proof to the contrary.

 

Your responsibilities

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise.

I consider that your repeated representations that your charges are fair and reasonable are deceptive and that they have deceived me into agreeing to pay them.

Your concealment of the true nature of your charges has prevented me from asserting my right until now.

 

What I require

I calculate that you have taken £xxxxxplus £xxxxxx which you have charged me in interest. Total £xxxxxx.

I enclose a schedule of the charges which I am claiming with this letter.

 

My targets to resolve this matter

I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters.

 

I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment.

 

If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient.

 

After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline.

 

I have also attached a schedule of charges including interest repayments (No not the 8%!)

[MARTIN3030]

Yes that looks ok

 

If there ARE by any chance any of these charges that they can legitimately defend then you are giving them 14 days to prove it.

 

Will be interesting to see their response the banks are addressing it all with an air of predictability but for someone who has not seen one of these letters well .........

 

Get it off then

 

And keep us posted.

 

[Boobaby]

You absolute sweetheart Martin 3030, I am really interested in this one also...

The money is only meagre in comparison to a lot of other claims - including my own but I haven't yet seen any other threads regarding this company and a claim etc...here's hoping

Letter already to go + schedule of charges - posted recorded delivery tomorrow.

Thanks honey!!

[MARTIN3030]

No probs go get em