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    • 3 threads merged please keep to one thread.   forget the calendar section of a credit - no-one bar the original creditor and the person can see that   its the summary status line the any potential lender will only see.   so as it stands, she as 1 or 2 in the calendar section which, correctly shows she was either late with the required payment for that month or short paid what should have been.   although these will effect here potential 'score'. as said above only the lender and her can see them
    • I haven't had a chance to read through his contract yet but he is insisting that it says of he leaves his position within 2 years he will have to pay back his course fees. I will read it properly though and get back to you  Thanks for your help so far 
    • Hi all,   New to the forum, so please feel free to move the topic if needed.   I need a little help with a used car: I bought an 04 BMW from a dealer about 2.5 weeks ago. It cost £1,600. I gave it a test drive and it seemed pretty decent so paid via bank transfer and took it home. The issue started when I took it on a national speed limit road as the car started to sway on the road. I reported this to the dealer and he agreed to fix the issue. He took it to his mechanic who informed him that it was the drivers side hub. They didn't have time to fit it so gave me the part and the option to use a local mechanic. The mechanic agreed it would be causing the sway, charged me £80, which the dealer refunded to me.  The car was improved but we went on a short break over the last few days and I drove the car about 35 miles away. The issue now is there is a rumbling sound, noticeable on motorways and it doesn't feel particularly safe, especially over deviations in the road. As the swaying was the main issue I can't say if that rumbling was there to begin with.   The dealer has been fair to me so far in refunding me the money but he did admit he only test drove the car and it wasn't checked over fully when I took it back the first time. My mechanic said the play on hub was so bad it should never have been sold in that condition. I have messaged the dealer this evening explaining the issue but he has been a bit defensive saying the car does not have a warranty and he has already spent money on repairing it. He will need to speak to his manager and get back to me. To be fair to him he has attempted to repair it but for me he should never have sold it without it being mechanically checked over.  What do people make of this? What are my options if he won't budge and I need to take it further. I would like a refund rather than another repair as I feel I have been pretty patient so far. At the moment I have a car that isn't safe and I can't afford to take a £1,600 hit in my pocket.   Many thanks,   Mark.  
    • I have threads elsewhere re a repayment plan (6 months) with Barclays Mortgages during a maternity leave. Arrears now paid, trying to re-mortgage but with great difficulty. Not really advised of dire consequences of this decision, trying to get SAR info but no luck with telephone recordings as yet. Complaint handler appear sympathetic but who knows to what extent. Looked at Which website and they mentioned a Goodwill Adjustment letter which I have never heard of. Intention of this thread was to see if anybody had used this to remove bad markers from their credit files.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
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      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
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      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
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      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
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      Thanks for reading 
      • 16 replies
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Tiscali Ripping Me Off After Cancellation And Property Move...

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Been a willing customer with Tiscali for four full years. Sometimes paying in excess of £100 per month for phone/internet.

 

Rang to cancel on 16/7/09 and vacated property on 21/7/09, no further use of service.

 

They are saying the cancellation procedure was not carried out because I hung up the phone (untrue) and billing me for a further month despite no use of their service and being unable to use their service since moved out of the property on 21/7/09.

 

I have paid them £1000s over the last 4 years and they haven't the decency to cancel my £30 direct debit when I requested or confirm that I will not be billed for the month AFTER I cancelled.

 

They are asking for proof of tenancy from new address. I want to take action, I am appalled. I also want to cancel my direct debit but am afraid they will try to do me for not paying the bill.

 

Really disgusted by the treatment I've received and having to pay for 1 hour of phone calls to them with no result. I hope they go under ASAP.

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You must cancel your direct debit and you must do it today. You do not have to send them proof of anything to do with your move as that is neither here nor there. You want to cancel, have cancelled for whatever reason, and that is the end of it.

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I'd personally take the opposite approach... pay up then claim it back (through the courts if necessary) so they don't ruin your credit file.


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If they say you hung up then they must have either a recording of your call or details elsewhere. Ask them for either a copy of the phone call or details of the conversation.

Certainly do not give them details of your current address.

Your detailed phone bill from Tiscalli should show your having called them on a specific day. If they supply details of a call at a different time then they are obviously making this up. Why do they say you "hung up"?

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