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    • I thank the Consumer Action Group Members for getting me this far in my case which is still in progress.   Situation: The Court has reversed earlier permission for me to rely on witness summaries.    The question upon which I am seeking help, please,  is - do I need to bother myself as to why the Court has reversed permission to rely on witness summaries?  If so, what line of logic or law can might I follow because clearly, the Court has said one thing and then another a few weeks later, of its own motion, the Court has reversed the earlier decision. I find this development quite extraordinary in the sense that as a result of being granted permission earlier, I served the three Witness Summons which had the Court stamp.   Background Having given me permission to serve 'Witness Summons' which I served on 3 hostile witnesses several weeks ago, the Court has now reversed it's earlier decision, and refused me permission to rely on 'witness summaries' pursuant to paragraph 32.9(2), citing that I have not shown steps taken to obtain witness statements from the 3 hostile witnesses.  I however, made two attempts to talk to the hostile witnesses who have been non responsive and I can evidence this.   I would be immensely grateful for some steer from Forum Members, please.
    • Pubs all seem to be doing a roaring trade around here. It does make me feel uncomfortable but At least they are finally making some money. Our area, the South West never really got hit badly by the pandemic. Wiltshire has regularly seeing zero confirmed cases and deaths. So we will have to see how opening pubs really pans out!     
    • Thanks for filling in the forum sticky and well done on reading up.  The more info. we all take in, the more we know what the real legal position is and how to fight sharks like CEL.   As you'll have seen, CEL are one of the most dishonest and greediest of the PPCs.  If you had indisputable proof that your car was on Mars at the time, they'd find a way to reject your appeal!  Sadly POPLA has become more & more useless, as your experience shows.  Instead of managing the car park in a professional manner, it's highly likely that CEL don't illuminate the signs at night deliberately in order to catch out motorists like yourself.   The good news is that the only person who can make you pay this "debt" is a judge, after a court case.  So from now on ignore any begging letters from CEL and/or their rent-a-threat DCAs, but do not ignore a Letter Before Action/Claim which is a formal notice of intention to start court proceedings.  However, don't waste your time while ignoring them, build a case.  Like dx says, look up the planning permission.  If the KFC is local to you, go back in the evening and get pix of their pathetic signage.  Please post up what you wrote in your appeal too.   As a belt & braces approach, get on to KFC and demand they cancel the ticket.  Show all the proof you were a genuine customer and point out that you stayed an extra 19 minutes because you were consuming more food & drink!  However, what we often find is that the bod who runs the local branch often doesn't have much power, so don't faff around.  If the local branch don't cancel within 48 hours get on to to the area manager, and if you get no joy there in 48 hours go to CEO level.   It's highly likely that if you had complained to KFC straight away and ignored CEL's kangaroo court procedure that the matter would have been resolved there & then, but hey, what is done is done and you still have a great chance of seeing off these fleecers.
    • if you are twisting sideways to takaway pubs? rather than opening pubs as you initially referred   ... thats always been cheaper at off licences and supermarkets isn't it, and rather defeats the point of pubs, and restaurants?   WHAT are you actually saying/claiming/suggestion if anything?
    • They have got a plan https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/restaurants-offering-takeaway-or-delivery   It seems pretty clear to me.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
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Head Of Privacy!!-Head Muppet More Like!!

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On another of my threads..


Partial Response To SAR at http://www.consumeractiongroup.co.uk/forum/barclaycard/206289-partial-response-sar.html


I posted that I had received three packages over a week or so containing some of the data that I had requested.


Each package apparently was 'all that we hold on you'


Not satisfied with the amount that I had received I wrote to the sender of the last package who titled herself as

'Head of Privacy and Data Protection'


making a further request for any remaining data that they had on me; alternatively if there was no more in their archives in any format or at any location, then I asked that in her position as


'Head of Privacy and Data Protection'


she would affirm that there was no more data to be sent to me.


This went off on July 1st and as I had heard nought I printed out the N1 form last week to apply for the courts to make BC produce the remaining data but hadn't got round to issuing it.



Today the lady so grandly titled as


'Head of Privacy and Data Protection'


wrote to me again saying...


'Further to a recent letter received from you,requesting certain information.

Please find enclosed copies of the information which we hold.

Any other details requested which are avaiable will be sent to you from the appropriate areas.

Kind Regards

****** *******

Head of Privacy and Data Protection


Enclosed were copies of one of the recent letters from BC refunding charges on one of my cards.

A copy of a recent letter dealing with my SAR 'this information is all we hold..'

Copies of seven letters over past 4 years reducing my credit limit.

Copies of two letters telling me that my monthly payment was overdue

Copy of apologies letter for a processing error




Stapled to this form there is also


A copy of a reference letter from NAT WEST to Barclaycard headed as Private and Confidential regarding this lady.


A copy of her 'Application Verification Form' and


A copy of her 'C.C.F. Application Processing Form


All sent under the signature of Barclaycard's


'Head of Privacy and Data Protection'



I find this total disregard for the safeguarding of data to be totally unprofessional and totally unacceptable and can imagine no scenario in which this person should ever be allowed even near the office door of a data protection department let alone work in it and to know that she is the Head of such a department is just beyond belief.


What is the best way to deal with this disregard of Data Protection?

Who needs to informed and/or the matter reported to?


Odds are that a CCA request had been made [the name has only one letter in common with mine] so the lady in question is probably a fellow cagger on this site!!


So if there are five letters in your surname and you were living in Staffordshire when you applied for a Barclaycard in 1991 and have recently sent for your CCA,I've got it!


Going back to the letter sent to me,how long do you think it will be before all of my data is sent to me 'from the appropriate areas?'


[i suppose it just might be en route to a lady in Staffordshire as I write!]








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Hi MM,


I'd suggest that you:-


1. Write a brief letter to the lady in Staffs confirming her data has been sent to you in error by Barclays Head of Privacy and Data Protection, and that you have fwd'd it to the ICO who deals with such matters.


Suggest to her that she file a formal complaint with the ICO about Barclays failures.


Tell her to look for CAG on the internet, if she's not already a member.


2. Send all the Staffs lady's data to the ICO confirming you've been sent it by Barclays HOPaDP.


Tell them you hope they will suitably deal with Barclays failure to protect individuals' data.

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Hi MM,


Tell them you hope they will suitably deal with Barclays failure to protect individuals' data.


"continued failure"


It happened to me, noomill and quite a few others, they seem unable to send DPA responses out correctly, the ICO really needs to take a grip of this and fine their backsides bigtime.



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IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.

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