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suziwong1012

AA home insurance

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Hi, sorry if this is in the wrong forum but i don't know who else to ask

 

I rang up AA 7th Aug to pay my last instalment of last years policy, the lady told me the account is closed and the new policy wouldn't start

 

I now have a letter saying there charging me £12 for a failure to keep direct debit for this new policy, i have rung them and the man said the policy wasn't cancelled, he will cancel it for me but can't do anything about the charge

 

I still have both credit agreements they wanted me to sign and on there it has failure to keep direct debit £12 charge

 

My question is can they try and charge me this when they don't have the credit agreement for the new policy with my signiture on as i have got cheaper home insurance elsewhere

 

I have written out a complaint letter to send but wanted to check this

 

thanks

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Sounds like a standard default charge to me which can be argued against fairly simply.

 

Post up the agreement by scanning it if you can... if not I can knock up a decent enough template letter :)

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Sounds like a standard default charge to me which can be argued against fairly simply.

 

Post up the agreement by scanning it if you can... if not I can knock up a decent enough template letter :)

 

 

hi thank you for replying, i havn't got a scanner

 

would be grateful for the template letter, how they can try and charge me this £12 when it's a new policy and i havn't signed anything

 

thanks

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