Jump to content


  • Tweets

  • Posts

    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

TSB being obstructive in search for details-Please help??


craigten
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5251 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, my friend has now written two letters (recorded delivery) to different parts of Tsb asking for his account number (so he can then make the first step of reclaiming the charges) and it has been over 2 months now and neither department has replied. If i didn't know better id swear that they know the reason why he is asking for it!!

What can he do please?

Ps- this was the letter he/we sent:

 

I wrote to you on the 21st of May 2009 requesting my account number. This is what I wrote:

 

Please can you send me my account number for the credit card I held with you from the dates of 17th of February 2003 to the 30th of March 2007. My address at the time was: (Edit) and my date of birth is: (Edit)

Thank you.

 

Unfortunately, you wrote back quoting the Consumer Credit Act and the Data Subject Access Requests, asking me to pay a fee of £1 and claiming that I didn’t include enough details, even though I included my address at the time I held the credit card with you, my date of birth and even the exact dates I opened and closed the account. I can’t help but think that you didn’t understand my request so I ask again- Please can you send me the account number of my account that I held with you from the dates of 17th of February 2003 to the 30th of March 2007.

 

 

It has now been quite a long time and there has been no reply at all!

Is it vital that he gets the account number before makingbthe s.a.r?

I have these details from Experian but are they enough? :

 

When the account was opened

When the account was closed

What his credit limit was

His address at the time of having the account

Edited by ukaviator
Personal information removed
Link to post
Share on other sites

  • 2 months later...

Hi, the latest update is that 30 or so days ago my friend found an old statement with his account details/number on so i sent off a SAR and today he got this reply:

We recently recieved your data subject application request for all data held on your credit card ********, which was opened in 2003 and settled in 2007.

Thank you for supplying us with your previous address for when this account was opened, this will assist us with our investigations to obtain the data you require.

I can see that we do not hold an up to date signature for you. If you would like us to go ahead with this request and forward any data we may find to your home address please sign and date the enclosed slip. For your security staff at any branch of lloyds tsb will be happy to take a signature from you for our records. Please call in with your passport or driving licence as identification.

If we do not recieve a signed reply to this letter, any data we are able to obtain will have to be collected from your nearest lloyds tsb branch.

 

Please can someone verify that what they are saying is that he can go into his local branch and get his data and doesn't have to sign the slip and send it back? You see, they have beem stalling for ages with my friend and i just dont trust them!!

Thank you in advance for any help!

Link to post
Share on other sites

  • 2 weeks later...

no. write back agreeing to SHOW I.D. at a local branch. I'd hate to see anyone have their signature copied and used for something it shouldn't be used for. I'm not suggesting this would happen in this case but...

 

For example, you post back your signature on a slip and it gets scanned into their "system" for record. The same "system" holds (or doesn't) your CCA. It's not an outlandish suggestion that a less-than genuine establishment might use said signature for something other than just checking your identity at a future date...

 

Like I say - not suggesting Lloyds would do that. But other large banks HAVE done that. It CAN be done ...

This space intentionally left blank

Link to post
Share on other sites

  • 2 weeks later...

Hi there!!

I have a probelm: My friend went into his local Tsb to give his signature and they promised him that they would get the relevant office to process his signature and get him hsi info.....at the same time i sent this letter to the return address:

Dear Debbie Loveridge

Please find enclosed the signed letter that you sent me requesting my signature. I can’t help but feel that this is yet another stalling tactic employed by yourselves as I sent my first Subject Access Request to the Copy Statement Unit in 10 Swallow Street in Birmingham on the 15th August and it is now the 25th of October. For your information I am keeping all my requests and subsequent replies/delays on record and have already informed the Information Commissioner of the trouble I am having getting my statements/information.

I have included the relevant £10 payment by way of a cheque should you wish to charge me the £10. Also, just for the record, I have included yet another Subject Access Request letter below. It says that you have 40 days to comply but I expect you to send me the information I request before that time period being as I have been waiting, in effect, since early August.

Yours sincerely, Mr XXXXX

 

 

Now, only a few days later he received a\letter from the 'DSAR' Team from Tsb saying the following:

Thank you for contacting Lloyds Tsb Bank plc to request your personal information held in automated systems and manual files relating to your credit card.

I am pleased to enclose the information, which has been compiled in accordance with the Act.

However, I am still awaiting further information from our Consumer Debt Recovery Department. This will be sent out in due course, if anything is received. please accept my apologies for the delay.

I hope that this meets your requirements. Explanatory notes have been attached where appropriate but if you should require further clarification regarding any of the material that we have provided please contact us for guidance on the above telephone number

Extremely annoyingly, all they have sent is my friend is a copy of his credit agreement with a sticker on them saying 'These are the copy statements you requested'....but no statements!!

I have been trying to get these statements since the 15th of August and these sods just keep trying to put me off!!

GOD im annoyed!! :Cry::cry::Cry::confused::Cry:

Link to post
Share on other sites

  • 2 weeks later...

Hi, just a quick question please:

Ok, Tsb have now sent the statements (thankfully) so im ready to send a request for repayment. My question is do i have to edit the Request for Repayment letter in the Bank Templates to suit a credit card? ie- change the words 'bank charges' for 'credit card charges' etc etc..

Link to post
Share on other sites

Hi, just a quick question please:

Ok, Tsb have now sent the statements (thankfully) so im ready to send a request for repayment. My question is do i have to edit the Request for Repayment letter in the Bank Templates to suit a credit card? ie- change the words 'bank charges' for 'credit card charges' etc etc..

Link to post
Share on other sites

Hi Craigten

 

Yes, I would change the wording to reflect that it is CC charges.

 

Have you added the statutory interest ? some of the threads also talk about adding the interest that was accrued at the time of the unlawful charge, try and search the forums for 'reclaim credit card charges'

 

Is there PPI on the CC as well, you may be able to recover that as well?

 

good luck :D

Link to post
Share on other sites

  • 2 weeks later...

Hi,

Sorry, i've been away! Please could you explain why you advised to wait a few days before claiming against Lloyds Tsb? And please forgive my dullness but what and where is/are the 'sticky threads'? :|:|

Link to post
Share on other sites

Hi,

Sorry, i've been away! Please could you explain why you advised to wait a few days before claiming against Lloyds Tsb? And please forgive my dullness but what and where is/are the 'sticky threads'? :-|:-|

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...