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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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Court order - please help


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I've been directed here by my good friends on MoneySaving Expert. I've cut and paste this from there, as its been suggested that i might be able to receive expert advice on how to move forward with this here.:D

 

All comments gratefully received. I'm desperate.

 

I was gutted to receive my post this morning.

 

It included a letter from my bank stating the following.

 

Court Order

 

The bank has been served with a schedule of arrestment at the instance of

Glasgow City Council, in accordance with s73G of the Debtors (Scotland) Act 1987 dated 5 August 2009 for the sum of £227.10, seeking to attach funds held by the bank on your account.

 

However, no funds have been set aside as there are insufficient funds available.

 

The bank has levied an administration fee against your account for the procesing of the arrestment.

 

We recommend you contact the pursuers or their agents, Stirling Park quoting ref GL XXXX to resolve this matter and avoid any further arrestments being served.

 

Now, the correspondence to date is as below as this has come out of the blue.

 

Stirling ParkDear Sirs,

 

Glasgow City Council GLxxxxxxxxxx

Balance £90

 

I refer to your correspondence dated 28 May 2009. We can not afford to pay the amount due because at present, we are experiencing extreme financial hardship like many within the present economic climate. We have now approached a non-profit organisation for advice regarding a debt management programme in order to clear our debts. Regrettably, we are finding it impossible to pay the outstanding amount of £90. We have taken advice from National Debtline and been aided by CCCS in calculating pro-rata payments to all of our creditors, based on our available income for repayments. In order to repay our debt at a realistic and manageable amount which is currently expected to be around £1 per week.

 

I enclose a Personal Budget sheet which shows our total income from all sources, and our outgoings. As you can see we have only £86.12 per week left for our creditors. The offers we have made to our creditors have been calculated on a priority basis based on the total amount due, and we have written to all our creditors asking them to accept reduced payments. In view of our circumstances, we propose an offer of £1 per week. If interest or other charges are being added to the account we would be grateful if you would freeze these so that all payments made will reduce what I owe you.

 

Should our circumstances improve we will contact you again. I request details in order to commence a standing order instruction to reflect this amount in order that we may commence our repayments without delay.

 

I look forward to receiving your response, and thank you for your understanding in this matter to date.

 

Yours faithfully,

 

 

 

JULIE

 

THEY IGNORED THIS LETTER AND SENT A FINAL DEMAND SO I SENT THIS:

3rd August 2009

 

 

Stirling Park Debt Recovery

 

G1 4DB

 

 

 

Dear Sirs,

 

Glasgow City Council GLxxxxxx

Balance £90

 

I refer to your FINAL DEMAND notice of 29th July 2009, received today 3rd August 2009. It is with pleasure that I enclose a copy of our response to your letter of 28th May 2009, which you have clearly chosen to ignore.

 

Our letter clearly lays out our financial situation, and we have offered a repayment schedule as calculated on a pro-rata basis, used by the county courts. Rather than threaten us with further action, perhaps you could respond to our only affordable offer of repayment. We are committed to repaying this debt, however given our current circumstances we are unable to increase our offer any further. We believe that we have taken appropriate steps to address our debts by writing to all creditors making them aware of our situation, and taking professional FREE advice to calculate a manageable and realistic budget for repayment of our debts.

 

When the original parking notice was received I wrote to the council explaining my financial circumstances and requesting more time to pay – this was ignored. I then received an increased charge notice as payment had not been received. At this time I wrote to Glasgow City Council Land Services (parking), as I have a number of parking tickets asking them to collate a list of the total amount outstanding in order that I could calculate a repayment schedule. Again, my correspondence was ignored. Then the matter was passed to Stirling Park, I wrote to you by return and you ignored my communication. It is my belief that Glasgow City Council were wrong to ignore my letters and request for time to pay given my financial circumstances. Likewise, when I wrote to negotiate repayment, I believe that Glasgow City Council should not have passed the matter on to a debt recovery agency. As Stirling Park have continued the trend to ignore my correspondence, I believe that the matter has been dealt with improperly. I have copied this letter into my local councillor and look forward to receiving their views on the handling of this matter.

 

It is my specific request that all communication is made in writing. This ensures that I can maintain accurate records should this debt become the subject of legal proceedings. As you have not responded to my earlier letter requesting payment details I have been unable to commence payments, I continue to await this information.

 

Yours faithfully,

 

 

 

 

JULIE

 

Help gratefully received on this one. Part of me wants to call them as I feel they shouldn't have continued with this action as they have ignored our offers to pay over a period of time at an affordable amount.

 

Where do I go from here?confused-smiley-013.gif

 

I had been merrily sending letters off to Stirling Park after receiving their "threat of further action". Before that I had been merrily sending letters off to the council asking for a total due and to arrange a repayment schedule. They ignored me and passed me to Stirling Park apparently.

 

I'm really concerned I received nothing from any court. I don't even know which court it was granted from!

 

HELP! I'm really worried now, because I'm not ignoring the matter but they are ignoring me and this was one out of the blue I didn't see coming. All the letters I've sent them are above, and all they sent me was a "threat of further action" to which I wrote to them the first time. Then a "final demand" to which my second letter was my response. Nothing since then, and then today a letter from my bank.

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Thanks Priority One. Its not really about what it refers to, my concern is why have they been able to take this action whilst ignoring my correspondence / offer of payment. I suppose my question is are they right to do this?

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https://secure.stirlingpark.co.uk/ssl/sp_pay_arrangement.asp

 

use this as well,

 

 

at the telphone bit do notput in your telephone number use zeros and that wa they can contact you be email s you still have it in writing , you can put it 'contact only by email' in the evening telepohnenubmer bit.

 

they also accept card payments on that link soif you wanted to can make your £1 card payment each week ;) until you decide onwhat the best method of payment is for you

 

ida x

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Thanks Priority One. Its not really about what it refers to, my concern is why have they been able to take this action whilst ignoring my correspondence / offer of payment. I suppose my question is are they right to do this?

 

From a debt collection point of view.... no they're not.... but unless your correspondence goes by rec. delivery, then this kind of thing tends to happen. The reason I referred you to a different forum is because people on there will be able to look at the bigger picture re. parking tickets and their enforceability, etc.... as well as your current concerns.

 

:)

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