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    • Ok thanks guys for all the help & advice I think I will go the DRO option but will open a new bank account somewhere else first etc.  The only other things im little worried about is reading on the DRO it says about I wont be able to apply for credit but what about things like my car insurance as thats classed as credit paying it monthly Plus they say i must not have assets or car worth over £1,000 so what about things like my car worth around 2.5k and as said before when my father passed away he left me his camper that I cant part with its worth about 4k and what about things in house and jewellery etc ?? Can they come to house and check and so on
    • threads merged  please keep to one thread per issue.   dx  
    • read it proprly.. it doesn't say WILL anything and original creditors don't do court as they don't want the judge delving into their business model nor the bad publicity.   as for the FOS you just have to let it run. yours is a very short time since yo put it into them typically it always takes 6-9mts normally before they move on anything though they usually send you an ACK they have the complaint.        
    • Since the last post on this thread I have sent a complaint to the FOS but have not heard anything from them as yet either, I'm guessing they're rather snowed under and on reduced staff so no real surprise.   Still had nothing approaching help from lending stream but today they emailed me default notices for the loans, again demanding I phone them and pay up in full or they will begin court proceedings.   Any advice as to how I should proceed please?
    • Hi,   I received two PCNs in October 2019 from Havering Council. All the below applies to both PCNs, as the correspondences were at the same time:   Fast forward to February 2020, I file witness statements on grounds that I made representations within 28 days but did not receive a rejection notice.   The TEC cancelled charges.   Havering write to me asking for supporting evidence of representations that I made.   I email them screenshots with timestamps of the representations.   In early March Havering reply to me by email 'confirming receipt of email and both cases are now on hold pending an investigation. Please allow time for a full response to be sent.'   Fast forward to 18th June Havering write to me the attached:  Havering Charge Certificate.pdf   Now, it seems as though the sender of this letter is not up to date with both cases and is unaware of the TEC's decisions, as well as the email correspondence.   My questions are, 1) What should I do next? and 2) Is there a way to use their misstep to avoid paying for the PCN entirely?   Thank you.
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JrnyFan4Life

Virgin Media and a reconditioned unit

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I moved house last week, and Virgin came round this morning to setup the TV, Broadband and Phone. Everything's fine with the exception of the set top box, it appears to be a reconditioned Telewest Pace unit rebranded with the VM logo, the reason I suspect this is because when the box booted up for the first time it said "Telewest Broadband" on the bottom right corner of the screen before being updated with the VM firmware. The box itself is ridiculously slow, unresponsive and the red button doesn't work on Virgin Central. Being a new customer surely they should be installing the latest boxes rather than the reconditioned rubbish? Is there any way I can ask (or demand) them to install a new set top box or am I screwed?


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90% of VM stuff is like that it makes no diff.

 

your issue will prob be down to poor signal levels.

 

if you have the phone

dial 150 and report your problems

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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i had this with my previous house (although it was an old NTL box) when we moved they gave us a new box a proper virgin one and it is so much faster, maybe give them a call and see if they will replace it

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You buy the service, NOT the box. My V+ remote says 'Telewest Broadband' on it, I'm in a former NTL area and the box doesn;t recieve Broadband - but hey, at least it works!

 

The box is always their property - if it goes faulty, you get another which may or may not be new, it just depends what is in the van at the time.

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