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abbeyhater2

Pc Rip Off

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My niece bought a toshiba laptop on Saturday from Comet. On the advice that as it was a present, if the other party did not like it, it could be returned and a full refund or swap given.

 

The shop assistant opened the seal, and showed her the laptop.

 

When I went to the store to speak to the manager.

 

He said that they do not need to provide infromation or show the custome the disclaimer that once a seal has been opened, it cannot eb given a full refund. They wanted to charge 105 of the total to take it back as returend goods.

 

Surely there must be a way under trade descriptions act, trading standards misselling a product.

 

He offered a gift voucher, but she took the pc and I took pics of the disclaimer and location:-x

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If she was told it could be returned or changed and the disclosure is part of the contract and you were not shown it or had it explained to you, they have sold it to her by misrepresentation.

 

You should write to head office with all the information and demand a full refund.

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