Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • Thanks for this update. Obviously I'm very pleased that your guitar has been delivered and that you don't have to take any further action about this. On the other hand, I'm slightly disappointed because I was hoping that this might be an opportunity to deliver a serious slap against Hermes. Anyway, who knows why it happened like this – but the most important thing is that the item has been delivered and you're not out of pocket – and also probably you have learned a good lesson – don't use Hermes – or Packlink. It's a recipe for trouble.  
    • The assets are allegedly linked to more than $4.5bn stolen from the Malaysian state investment fund. View the full article
    • I have debts of my own and will sort another advice separate for them as now I’m not working and a full time carer for wife & daughter I’m struggling to pay them so will want advice on letters to send them for reduced payments etc But for now I need to know what to do about PayPal as its really making me worry and is making me ill but ive got to try be strong and put on brave face for wife & daughter I dont want them picking up on something is wrong & worrying me
    • Help & Advice wanted on PayPal debt please I had someone staying with me for a while before they moved away and they had access to my PayPal account and was buying a few things and giving me the money no problem but then unknown to me until it was to late they had a gambling problem also and last off used my PayPal to fund online gambling . They ended up using £5,000 through PayPal and the first I knew was when I went to do some online banking and seen £1200 went out of my bank for PayPal so I looked straightaway and stopped / cancelled my bank letting PayPal take from my account . Then I logged on to PayPal and seen transactions 1 after another this going to total the £5,000 so I unlinked my bank & cards from PayPal account . Then nearly 2 weeks after I started getting emails and messages saying my account was in negative balance for £3,800 because they already had the £1200 . I’m in a bit of debt anyway and struggling so for this to happen left me feeling very ill to find they have spent thousands and left me without anything no money to live on or feed family even at the time as that £1200 that was took out of my account was all I had, I’m very annoyed and feeling very mad and very ill. Ive no idea how I can put this right as got no work no money because My wife got struck down with illness and disabled and I also have special needs daughter so I’m now a full time carer for both wife and daughter . I need to sort this but dont know how or best way to go about it. Ive had emails from PayPal and ive replied and explained plus went on live chat etc and asked for it to be logged and for them to please come to some payment agreement even though I cant afford it I know I got to put things right somehow but had no joy in chat and was just told pay into PayPal what I owe. So again I get emails and I reply but not getting any reply back to my emails . Ive not told my ill disabled wife about this right now as it would push her over the top and make her more ill thinking about it and its her Nephew to top things off so I know it would destroy her . Ive tried talking to someone with PayPal in live chat etc and emails as said asked if it can be logged showing ive been in touch regarding this matter and need to try sort it and also asked for them to contact me in writing so hopefully we can come to some sort of agreement to put this right but so far its been about 31 days now since account been in negative and ive had no phone calls or letters from them yet So what can I do and whats best way to deal with this I’m trying to pursue the person for these funds as we speak but know I’m not going to get anywhere
    • The US House Speaker said the law was a "brutal, sweeping crackdown" against Hong Kong's people. View the full article
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 6 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
style="text-align:center;"> Please note that this topic has not had any new posts for the last 3977 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I asked for clarification of account and now I'm completely confused - I have paid what they said was the outstanding balance (as I was due to go away and did not want there to be any chance of these bullies harrassing my elderly mother).


Do these charges seem right to you ? I'll put my hands up to two unpaid parking tickets, letter fees and begrudgingly a visit fee (as I was behind the door when he put it throught and would have paid it there and then if he had knocked).


(Sorry I'm new ! ) This apparently shows how I still owed £207.51 despite having paid the PCNs!



Edited by DAISY23

Share this post

Link to post
Share on other sites





Looks to me like you owe £71.81.


The first column is what you owed and paid. The second is their fees applied. The third is what was paid to their client. The people you owed money to.

Share this post

Link to post
Share on other sites

Ahhh so I paid the tickets and letter fees but owed £71.81 for two "First Visit" fees - so they sent another Bailiff with "Notice to Remove" at a cost of £130 odd to collect it - hey presto I owe £207 ! What a license to print money eh !


(I would've paid if he'd knocked so thats why I didnt pay for the "First Visits" - he must have skipped like a ballerina for me not to have heard him on our gravel)

Share this post

Link to post
Share on other sites

if you look at your statements you will see that the bailiff has charged a first visit fee for both accounts on the same day

this is called multiple charges and the bailiff cant do this


Notice to Remove" at a cost of £130

why did the bailiff leave this

did you have an agreement to pay and miss a payment

Share this post

Link to post
Share on other sites

Hurrah Halowitch !


- multiple charges - I didnt think they could but they have argued that they can

- nope - that is what they charged to call (without knocking again) to collect the outstanding £71 (which if above is correct should be £32.90)


The Notice of Removal Expenses was included in Subject Access Request Bundle which I am trying to make sense of now !

Share this post

Link to post
Share on other sites

as the bailiff has no levy he cannot charge Removal Expenses

Edited by hallowitch

Share this post

Link to post
Share on other sites

The Notice of Removal Expenses


can you scan this letter up so i can read it

Share this post

Link to post
Share on other sites

this is how you must make your complaint


It must be remembered that a bailiff enforcing a debt for council tax, National Non Domestic Rates (NNDR) or an unpaid parking ticket is working as a agent for the local authority.


In this, the local authority cannot simply abdicate responsibility for the actions of their contractor as ultimately, it is the responsibility of the local authority to ensure that a levy is carried out in a lawful manner and that the fees charged by their agents are in accordance with statutory regulations.


Following a discussion with the Local Government Ombudsman's Office (LGO) they have advised that if you have a Compliant for the Council about their bailiff's then you MUST do the following:




You must ENSURE that you mark your letter to the local authority: FORMAL COMPLAINT.


Your letter should be addressed to the CHIEF EXECUTIVE and should be COPIED to the COMPLAINTS DEPARTMENT ( this will ensure that it is registered as a formal complaint).


If you are unsatisfied with your response from the local authority then you can take your complaint to the Local Government Ombudsman but they will want to see that you have gone through the councils COMPLAINTS PROCEDURE first and that you have allowed the local authority a maximum period of 12 weeks to respond.


The Local Government Ombudsman's office will need to satisy themselves that you have made it CLEAR to the Local Authority that you are making a FORMAL COMPLAINT

Share this post

Link to post
Share on other sites

did you receive a 7 day letter for both accounts


why do you have 2 card transaction fees on the 5/6/09 on the £80 account

but none on other account

did you pay each account separately on the same day

Share this post

Link to post
Share on other sites

Yes - I received two separate 5 day letters

I paid each completely separately (the system does not let you enter two reference numbers) within 10 mins of each other

I paid £92.88 on the £80 ticket reference which totalled £97.16 inc surcharge

I paid £122.88 on the £110 ticket reference which totalled £128.54 inc surcharge


I rang and queried the allocation of the funds but did not get any sort of satisfactory response - i was told to "butt out" basically - if I asked any sort of tricky question, I was rebuked for being agressive (which I wasnt at all)

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...