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    • Hi All    I've spent 2 weeks without a phone and over 4 hours between phone and livechat talking to samsung about my broke s10e phone screen.   I bought the phone in June 2021 and long and short of it the phone screen broke while in my pocket. I made a call before getting in the car and it was fine. Went to make a call when I got out the car and the screen had cracked and some LCD damage. The LCD damage has now fixed itself. I called samsung to get this repaired and they flat out refused to repair it as it was physically damaged and their warranty only covers manufactuer defects and that all their phones are rigoursly tested. I told them that if all their phones are rigoursly tested and don't break in peoples pockets just like that then my screen must be one with a manufacturers defect and that it is covered by the warranty then. At which point after climbing as high up the chain as I could this was the only answer I would get.    Is there anything I can do here ? I am not lying about it breaking in my pocket. It's got a full phone case only things showing are front/back camera and fingerprint reader and no marks besides from placing my case on. I just don't feel that it's fair that they expect me too pay £190 to fix the screen when it is obviously defective. What if the replacement screen breaks randomly then they will just expect me to pay another £190 I expect.    I've also tried approaching EE who my phone contract is with to which I was advised to go  to samsung or they could quote for a repair or I could early upgrade.   Please any advice would be greatly apreciated I'm at my wits end here.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
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      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
Werner M

Mackenzie-Hall annoying me....

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Hi all,....M/H are stupid and sending me a forthnightly SMS-message to my Landline ,to contact them about an " urgent matter".....they wrote to me once or twice about a year ago....The Debt is statute-barred since 2005 easily....shall I just ignore it,or phonethem ( I know....DON'T PHONE THEM) and tell them a thing or two and get it off my Chest, or will they go away again........Opinions please! and thanks!

 

WERNER M.


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ignore the idiots,and if they try anything stupid,nail them to the wall


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This company is the pits for chasing SB debts, if you have stated in writing to MH that the debt is stat barred and you will not pay then they should not be contacting you, they are breaching OFT guidelines (again)

 

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Deal with your debts:

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Anthrax alert at debt collectors caused by box of doughnuts

 

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Hi all,....M/H are stupid and sending me a forthnightly SMS-message to my Landline ,to contact them about an " urgent matter".....they wrote to me once or twice about a year ago....The Debt is statute-barred since 2005 easily....shall I just ignore it,or phonethem ( I know....DON'T PHONE THEM) and tell them a thing or two and get it off my Chest, or will they go away again........Opinions please! and thanks!

 

WERNER M.

 

I have the same problem with them leaving SMS messages on the landline with a reference number, asking me to call them. Only difference is ive never recieved any form of communication from them, or had any idea who they were till i looked on the net for them. And to top it all of, i have no idea what the debt is for, which i guess they could only be calling me for a debt. So am just glad i not call them back. in fact if they cant be bothered to write to me with the details of the matter that they left the reference number in the messages for, then i dont see why i should call them up at my own expense.

 

Now am not avoiding any debt as only debt i am aware of is currently in dipute and that is a debt to yorkshire bank for £200 (in which a number of DCA are after me for). which am disputing due to them owing me over £1000 in unfair charges. So i dont see why i should give MH the time of day, when they cant be bothered to write to me with the details. I think they do it so that once they got you on the phone, they got you straight onto the back foot. as your unware of what it is they want if you not know who they are. infact i wouldnt be surprised if they werent chasing me for the diputed debt for yorkshire bank too, and if they are they get the same treatment as the rest all of whom including the bank have been complained about to the OFT and FOS.

Edited by teaboy2

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ignore the idiots,and if they try anything stupid,nail them to the wall

 

And then realise you haven't nailed them on straight and do it again!:D


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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