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Natwest OUTRAGE! Autobot money maker?


danukindebt
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My wife withdraws £10 via ATM from her natwest account.

 

She reailses her overdraft interest goes out that day and would go overdrawn

 

She goes to the natwest branch 5 minutes away and pays it back in.(approx 11:00am to 11:05am)

 

Within this 5 minute window they apply her interest sending her over.

 

And apply £28 charge !!!!!!!!!!!

 

What the hell, I cant believe this s*&**

Take Control

! Use excel to document all your income and outgoings !

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My wife withdraws £10 via ATM from her natwest account.

 

She reailses her overdraft interest goes out that day and would go overdrawn

 

She goes to the natwest branch 5 minutes away and pays it back in.(approx 11:00am to 11:05am)

 

Within this 5 minute window they apply her interest sending her over.

 

And apply £28 charge !!!!!!!!!!!

 

What the hell, I cant believe this s*&**

 

Was this on a weekday?

How did she pay it back in?

Interest is applied at the end of the day so there is something not quite right with this one.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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7 Aug 2009 524146 07AUG 1441 10.00 - -£273.91

7 Aug 2009 INT 19JUL A/C 11xx8xx - 4.46 -£278.37

7 Aug 2009 CHG 17JUL A/C 11xx8xx - 28.00 -£306.37

7 Aug 2009 ATM ROYAL BANK 07AUG - 10.00 -£316.37

 

My bad :confused: should have waited

 

The wife rang up and she went £2.09p over last month hence the charge.

 

Anyway they waived it as it was a small amount and she has not gone over in last 12 months.

 

Although she was refunded,,,,this is so wrong, she worked 5 hours today and earned £30 and natwest can charge £28 all automated in a second, what a sick world we live in.

Take Control

! Use excel to document all your income and outgoings !

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