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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Gross Misconduct, Mitigating circumstances - Advice needed please


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Hi,I really need some advice as I don't know what to do..

 

My wife recently was asked to account for an amount of missing money from the retail outlet in which she works. The area manager told her that an investigation would begin in to this matter. This triggered off an emotional response and my wife daid something like "there is no need". She then got up, walked out and and to cut a long, and extremely distressing story short, attempted to commit suicide half an hour later. Thanks to the work of the emergency services and members of the public she was saved. She promptly recived psychiatric care and has been diagnosed with post natal depression leading to the breakdown. She fully admitted to me that she stole an amount of money from her employer in the two months after returning from Maternity leave. She realised that this was wrong and did not do it again. This was Christmas 2008, the matter was discovered months later. She has worked for the firm for 10 years and has an impeccable record. She is currently on sick leave as she is incapable of most daily interaction but the firm are aware of the circumstances and her unofficial admitting of the offence. Please do not get me wrong, both my wife and I fully appreciate that this was wrong and constitutes gross misconduct, however her medical team assure us that acts of apparent stupidity, that are out of character are symptomatic of this condition. I want to know where we currently stand. Can my wife be sacked via post after breaking down and admitting to me that she committed this act, now that the company are aware of it? Or Will they have to wait until she can face a meeting with her superiors to account for her actions? Will such strong and acute mitigating circumstances assist her? Should she resign by post before they can sack her? Neither the company, nor I had any inclination of ill helath on her part and this is a shock to everybody concerned. Any help would be greatly appreciated. Please feel free to ask any questions to clear up any points. Thanks

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This is a really tough situation that both you and her are going through and I sympathise a lot. I have asked site team to look at this thread for you as I know elche is one person who can help and I will ask one other person who I think might also be able to help to give advise.

The only things I would ask is that whether she has formally admitted it and whether she/you are able to pay back the sums taken

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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We both reported this at the same time, YB.

I have marked it FAO of Elche or Ell-enn.

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Thanks for you quick response folks,

 

It was less than £500 in December 2008. Before this time and since this time she has not done anything remotely illegal. We did not need the money and my wife cannot even remember why she did it or what she did with the cash. I would be more than willing to pay anything back. I suppose I could write her a letter of resignation and send it off but I just think that this is the knee jerk reaction and wouldnt give her the opportunity (when she is well) to offer any sort of explanation. The medical team who are looking after her have said that out of character, emotive, irrational acts are symptomatic of the illness and that they could provide documentation to represent this. I suppose I am scared that They have the power to just sack her through the post whilst she is so ill and wash their hands of her. MY hope is that they allow her time to recover and if paying back the money and resigning is the right thing to do, then so be it but all this could be done when everyone is thinking straight. I have written to her employers HR dept and told them everything in a hope that 10 years impeccable service and mental illness might allow them to give her some time to recover before holding a hearing and sacking her. There is nothing that formerly admits anything in the letter but it implies that the allegation is founded. If resignation is the answer, could they mention anything in any future about "resigned pending disciplinary..." or anything similar or does this leave them open for litigation. Would it be the case of just getting a "started this date, finished this date" Thanks again, I am really struggling to get my head round what is happening. I am appealing for help as much to keep myself busy as anything else.

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Hi there, I'm, so sorry to hear of your situation. Your wife must have felt incredibly distressed to act as she did, and it will have been a great shock to you.

 

However, at the moment your wife's health is the most important thing and she has to recover before contemplating dealing with the work situation. I am sure her doctor will advise the same.

 

If, when she feels able to deal with the situation, she decides she no longer wishes to work for the company, there is nothing to stop her resigning.

 

Given her length of service and exemplary record, I cannot believe the company would bring any formal charges, especially as they are aware of her medical condition.

 

I really do think you should wait until your wife is able to discuss things without becoming upset (no matter how long that takes), before tackling the work situation. It sounds like she has the full support of both her doctor and yourself and that is as it should be.

 

However, if your receive any communication from her employer please let us know and we will help you to respond. Just out of interest how did the employer become aware of her "confession".

 

I do hope your wife soon recovers back to her normal self, she is very fortunate to have such a caring and supportive partner.

 

Kind Regards

 

Ell-enn

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Hi,

 

Thanks so much for your support. She was called in to an informal meeting after a spot check by an area manager. She was asked to account for some irregularities. The area manager said that a formal investigation would begin. My wife said something similar to (this is all from memory and may be slightly different, in essence its right) there is no need, tell my husband and daughter I love them. She then walked out, leaving all her possessions. The area manager said something like "it doesnt matter how you tell your family, all correspondence will be addressed to you". I dont know whether at this point the poor woman knew what my wife actually meant. This was the last correspondence between my wife and the employer. I rang the employer out of courtesy to tell them what had happened. I dont really know what they thought when I rang up gibbering on the phone! I have now written a letter fully outlining the circumstances, in which it implies that my wife and I are aware of the allegation but it doesnt say "she fully admits etc." It simply says that she understands the seriousness of the offence and understands it must be investigated. It basically pleads for some time for her to get well before anything is formally addressed. Thanks, keep asking questions if you need me to fill in the gaps. I really appreciate any help you can offer because I dont know what to do for the best.

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(1) Can my wife be sacked via post after breaking down and admitting to me that she committed this act, now that the company are aware of it? (2) Or Will they have to wait until she can face a meeting with her superiors to account for her actions? (3) Will such strong and acute mitigating circumstances assist her? (4) Should she resign by post before they can sack her?

 

I think as Ell-enn says above, your wifes state of health is the most important thing right now, and I am sure that you are doing everything possible to assist her make a speedy recovery.

 

As regards the 'employment' issue, I would briefly say:

 

1 - No employee should be sacked by post after 10 years service - this would very likely be viewed unfair.

 

2 - Normal practice is that an employee would heva a meeting before being dismissed even in cases of alleged GM - best practice (which I would urge after 10 years service) would be to suspend the employee on full pay in advance of the meeting if GM is alleged.

 

3 - Certainly in an ET if a claim were brought if she were dismissed (it would depend what any medical reports said) - at company level, more difficult to say

 

4 - NO - don't throw away your potential right to 10 weeks notice pay by resigning now - whilst you may lose the 10 weeks if this is trully GM, don't let them get away easily by resigning - However, I say this from a purely 'employment law' perspective, I would totally understand if for medical reasons she did wish to resign now.

 

Hope this has been some help, and wishing your wife well.

 

Che

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...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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You are doing all you can for the moment - there is no way your wife is fit to attend any hearing, and the employer should be sympathetic to that. At the moment you should concentrate on supporting her, which you are certainly doing.

 

Obviously you need to express how you feel and seek guidance without distressing your wife by talking to her about this, you will get plenty of support on this forum. Please don't hesitate to post on here whenever you have a question, we will all try to help as much as we can.

 

Ellc

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Thank you all very much. The advice is really appreciated. I only hope that the employer takes the same view as the people here. I will continue to post any developments and will keep you informed of any changes. My wife and my daughter are my priority at the moment so I will focus on them as much as I can.

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There you have it, from the HR experts, Ell-enn and Elche.

I wish you and your family all the best and I hope everything turns out well for you.

Please let us know if there are any developments.

 

Regards, Rooster.

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If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

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