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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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John V Natwest/ moorecroft/ Robinson way - Urgent help needed


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Hi

 

I got a story and a half and need urgent help. On the 6th July i sent a CCA request to moorecroft which they sent a letter back 5 days later with my £1 postal order attached telling me they that they are no longer managing the account and to contact natwest directly. on the same day i got the letter robinson way contacted me via phone demanding payment i told them the account was in dispute i then got a letter off robinson way dated 12/07/2009 telling me the account is on hold as they are requesting the credit agreement or statement to verify i am liable to pay the amount due. what should i do now. they have not replied since then how long before i can challange this to be removed from my credit file

 

Thanks John

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hi John,

I wouldn't worry. It sounds like they have no cca.

personally i'd cca request robinscum way just to be on the safe side.

DO NOT SIGN the request. Also send it by recorded delivery.

if they cannot provide a signed cca then they cannot enforce!!!!

My opinions are my own and not those of anyone else :D

 

<<<<<<<<<<<<<< If you find me helpful please click on my scales

 

http://www.consumeractiongroup.co.uk/forum/credit-reference-agencies/211007-equifax-your-time-has.html

 

SIGN THE PETITION TO STOP CREDIT REFERENCE AGENCIES RECORDING DATA WHEN NO CREDIT AGREEMENT EXISTS - SEE FORUM POST

http://www.consumeractiongroup.co.uk...ml#post2370021

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Hi

 

Today i got a letter from robinson & way telling me that they are no longer Managing the account and that all future payments and correspondence must be sent to the client directly

 

What should i do now

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nothing!!!!

its obvious they have no cca and cannot prove you owe them anything

My opinions are my own and not those of anyone else :D

 

<<<<<<<<<<<<<< If you find me helpful please click on my scales

 

http://www.consumeractiongroup.co.uk/forum/credit-reference-agencies/211007-equifax-your-time-has.html

 

SIGN THE PETITION TO STOP CREDIT REFERENCE AGENCIES RECORDING DATA WHEN NO CREDIT AGREEMENT EXISTS - SEE FORUM POST

http://www.consumeractiongroup.co.uk...ml#post2370021

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i'm not sure you can get defaults removed. I'm sure someone will be along soon to tell you either way

My opinions are my own and not those of anyone else :D

 

<<<<<<<<<<<<<< If you find me helpful please click on my scales

 

http://www.consumeractiongroup.co.uk/forum/credit-reference-agencies/211007-equifax-your-time-has.html

 

SIGN THE PETITION TO STOP CREDIT REFERENCE AGENCIES RECORDING DATA WHEN NO CREDIT AGREEMENT EXISTS - SEE FORUM POST

http://www.consumeractiongroup.co.uk...ml#post2370021

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  • 3 months later...

Hello

 

I use the template letter off this website to advise them that the legal time frame was in dispute (that advises them to remove all data from there systems ect). I am going back to work and decided open a business and got declined for the business bank account, when i checked my credit report it still shows everything and i contcated to ask why and they have demanded i start the process again direct with them, they still tell me my account is with robson and way but i have a letter dated 12/08/2009 tell me they are no longer dealing with it

 

Regards

John

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  • 2 weeks later...

I can't comment on whether the interest is correct as I've yet to discover how those calculator thingys work, but other than that the bad news is that it appears enforceable - all the prescribed terms are there.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Whilst they hadn't complied they weren't allowed to enforce but now that they have, it's put everything right again.

Did they send a statement of account as well? Are there any charges you might be able to reclaim?

You should probably get some other opinions to confirm the agreement is enforceable.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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  • 1 month later...

Hi

 

I got a letter of robinson & way just before christmas saying they are no longer dealing with the account, the letter had my account name and account number on but were it says balance it had 0.00 would that mean anything ?

 

John

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Not really, unless NatWest send it back to RW and they start chasing you again. At that point you could always send them a copy of their letter saying you owe 0 and see what they do.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Hi

 

I got a letter and phone call from wescot demanding full payment i advised them i have a letter saying i owe 0 and they are demanding the original letter to be posted to them.

 

What should i do now

 

Thanks all

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Hi

 

I got a letter and phone call from wescot demanding full payment i advised them i have a letter saying i owe 0 and they are demanding the original letter to be posted to them.

 

What should i do now

 

Thanks all

Send a copy, not the original.

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the agreement posted earlier does in fact look enforceable.......sorry

 

BUT you must have had a default notice........Ive never known RBS or NATWEST to get one right yet.

 

If you do have one post it up

 

and have a look here.....> http://www.consumeractiongroup.co.uk/forum/general-debt-issues/208663-tale-dodgy-dn-further.html

 

rgds

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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well......its the strangest default notice I have seen, but it looks compliant and the date is right........ASSUMING that they posted 1st class

 

do you have the envelope ???

 

if you follow the thread on the link I posted I think that you will find that banks "usually" post via UKMAIL or TNT which is deemed 2nd class

 

service of official documents is deemed to be on the 2nd WORKING day after posting for first class or on the fourth WORKING day after posting for second class

 

so if posted on the 1st Jan 2010 by first class it would be deemed served on the 5th then you need 14 clear days so the date to rectify would be 19th. on the 20th you would be in default

 

just to confuse the issue further....if the year had been 2008 and posted on 1st Jan then it would be served on the 3rd and the date to rectify by would be 17th and in default by 18th

 

ASSUMING 1st class post

 

read that thread......

 

hope this helps

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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