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    • Ok I sent off my letter to Gladstone and MB, now the waiting game. I showed MSE and National Consumer Service my letter before claim response and the majority people were not impressed with my letter.   But after reading this quote on CAG, it feels like the next best approach regardless: ''No, it is not a joke reply. The more you show these con artists respect the more they will try to fleece you. Don't fill in their Section D. Treat them with contempt. They're not the police or the council, they have no right to this money and they know it.''   I still feel I've made the right decision but I feel doubtful at times with the wide amount of different opinions people have approaching this situation on the MSE and National Consumer Service forums.   (When I put in p.e.p.i.p.o.o it auto corrects to National Consumer Service)  
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    • Recently visited the site.   Driver browsed in one store and purchased food items to consume inside another store. Walked to green space attached to site. Returned to site cleaned vehicle of waste and left site.  A few days later NTK has arrived in post with requests stating overstaying of 13 minutes . . images clocked show 16 minutes. . company has history of "doctoring timestamps" - will upload as soon as scanner is accessible and image can be "cleared".   any assistance will be greatly appreciated.   TowedgeornottoWedge   1 Date of the infringement 07/10/2020   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 13/10/2020 (Having trouble with the scanner at the moment and will upload images as soon as is possible)   [scan up BOTHSIDES as ONE PDF- follow the upload guide]   3 Date received 17/10/2020   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes   5 Is there any photographic evidence of the event? Image of entry and exit provided   6 Have you appealed? [Y/N?] post up your appeal] Not yet seeking further suggestion and support   Have you had a response? [Y/N?] post it up N/A   7 Who is the parking company? UKPC LTD (UK PARKING CONTROL LTD)   8. Where exactly [carpark name and town] Friern Barnet Retail Park N11 3PW   For either option, does it say which appeals body they operate under. POPLA
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Faulty cam belt - help!

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I also think you have a bit of an uphill struggle with this. Who fitted the belt?

Was a Fiat approved guage used to tension the belt? If not, that is your biggest problem as they can rightfully claim incorrect fitment.

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I think you might want to ask your expert witness for your money back. Did he send the belt for a lab analysis of the material? Further, the qualifications he claims ( I alledge) do not make him an automotive expert by a long way.


MIMI is memberr of the institute of the motor industry and CAE is Certified Automobile engineer.


In fact some of the people who post in this section are probably more qualified to comment on the failure. Look up the directory of Expert Witnesses.


The defence is good and if they were to appear, if it got that far, then they will take him apart. You cannot tell if it's a manufacturing defect without a proper lab test.


The wrong tension ( most common cause of failure) followed by the slightest "nick" in the belt cause the same thing. Does his report for example state the shore hardness number of the belt and what the Fiat spec is? I very much doubt it.


Sorry to appear negative here but really you should have let the garage doing the work and supply the parts.


I can though understand why and for future ref what I do is see what I can get the parts for and then only allow the fitting garage a 10% mark up when they fit them. Therefore they take all the risk and responsibility and I get no grief.

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My take on this is like I said earlier; the belt may be old stock (over 5 years old) and as such Fiat would'nt recommend it being fitted. A genuine Fiat agent would not sell a belt which was over this age and Fiat would be able to identify the age of the belt from it's unique serial number but without it thats obviously going to be difficult. This is why i'm asking which department at Fiat did the op send the belt? And I dont suppose for one minute the op has the serial number? For what its worth, this is the phone number for Fiat's parts centre in Warrington; 01925 445643


I still would talk to trading standards about this.

Please Note


The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.


I would always urge to seek face to face professional advice for clarification prior to taking any action.


Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

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  • 4 weeks later...

Well I have an update...

I thought they were going to drag this as far as they could but I randomly got a letter and cheque from them asking me to stop proceeding and they wish to settle the full amount of my claim. :D


I don't know what made them do a U turn but I've recently being made redundant so I'm glad they did.


Anyway, I'd like to thank everyone for their advice and support on this. Ta muchly.

Edited by redfish0
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Great news (not about your being made redundant!). My guess is they have had some correspondence from Fiat about selling a duff belt! They obviously depend on selling Fiat parts so putting 2 & 2 together...

Anyway glad its sorted!

Please Note


The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.


I would always urge to seek face to face professional advice for clarification prior to taking any action.


Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

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