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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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Badger v MBNA


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Hi i have just joined after reading that there are other people in the same boat, I am so very worried. I would like some advice re MBNA and their continual hounding. I repeat over and over again the amount pro rata I can afford to give my creditors and they continually decline the offer. sorry unsure if this is the right place to ask for helpful advice as I am unfamiliar with forums Please could someone let me know? Thank you in advance

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Hi i have just joined after reading that there are other people in the same boat, I am so very worried. I would like some advice re MBNA and their continual hounding. I repeat over and over again the amount pro rata I can afford to give my creditors and they continually decline the offer. sorry unsure if this is the right place to ask for helpful advice as I am unfamiliar with forums Please could someone let me know? Thank you in advance

 

Yes this is the right place you can get loads of help here and plenty of sound advice. But my first piece of advice would be to never ever speak to them on the phone again. If you do answer and its them politely tell them to put everything in writing and hang up.

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Thank you for coming back to me, i was unsure how you 1st start asking questions as never been on a forum before.

I have requested that MBNA only communicate via e mail or letter but they will not listen? I have returned a expenditure from to them and offered a pro rata payment between all our creditors. they have said i have to agree to the severe hardship scheme? Which means they apparently accept an offer for 7 months and then sell the debt on to others. I have rung the national debt line and they have said don't agree to anything that is not in writing. It is now just back to 20-25 phone calls a day, they are so rude and threatening, even asked our teenage son if he knoew anything about the debts on c cards!! I am almost beside myself with worry as to know what to do next. I paid £50 insurance a month for years on 2 of the 3 cards to ensure we were covered for job loss, but they say this is not in the criteria? Any advice from anyone would be so welcomed. thank you.

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I have been paying them for over 3 years The Virgin card was £50 a month and similar for the McMillian card? I thought it covered all unemployment thats why we paid Thanks for moving the post had no idea where I was? Thanks Clare

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It's around 10%. I have had 2 statements since I explained my difficulties to them and they said I wasn't covered yet they continue to add it to the bill! Dispite sending 2 recorded delivery letter's demanding that they stop collecting the payment. Before this i have never ever missed a payment.

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How do I set about that please? is there a letter template I can download that you know of? Also what would you do in the meantime pay the amount we were offering based on the pro rata payment set out by the Nat' debt line? It is knowing what to do next rather than their constant refusal to discuss the matter like intelligent adults. All they repeat is we cannot accept it, meanwhile the amount is increasing.

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Good moning all, I have taken the morning to write letters to MBNA are seriously hounding us over 3 credit card debts, I have had my work contact finished by my company and they refuse to accept that I can claim on the £50 a month paid on 2 of the 3 cards for Payment Protection plan for over 3 years, I was told 'ii did not meet the criteria' I have been advised by another member to send a claim letter for missold insurance but I cannot find the template he mentioned?...... I also need to send a data subject access report request, again is there a letter someone could advise me of that I could down load/ I have all 3 cards with MBNA I am sorry if this is a daft question but do I need to send a request for each card?.... Lastly I have had some good advice from a member who suggested I started a new thread and send them a link to the thread, please could you tell me how to do this as I am very new to forums and the terminology. Thank you in advance Clare

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Good moning all, I have taken the morning to write letters to MBNA are seriously hounding us over 3 credit card debts, I have had my work contact finished by my company and they refuse to accept that I can claim on the £50 a month paid on 2 of the 3 cards for Payment Protection plan for over 3 years, I was told 'ii did not meet the criteria' I have been advised by another member to send a claim letter for missold insurance but I cannot find the template he mentioned?...... I also need to send a data subject access report request, again is there a letter someone could advise me of that I could down load/ I have all 3 cards with MBNA I am sorry if this is a daft question but do I need to send a request for each card?.... Lastly I have had some good advice from a member who suggested I started a new thread and send them a link to the thread, please could you tell me how to do this as I am very new to forums and the terminology. Thank you in advance Clare

 

If you dont mind me asking in what context did you not meet the criteria.. because you work on contracts? less then full time hours?

 

The SAR can be found here send with £10 postal order and by recorded delivery, one SAR will cover ALL accounts held with MBNA

 

The s78 request can be found here, send with £1 postal order and by recorded delivery, one s78 will only cover ONE account, so you'll need to send 3.

 

S.

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No they said as I had changed jobs since taking out the card and not informed them, although as a healthworker I was in the same health trust just a different department? I was and continued to work full time.

 

That has really got to be a joke? they must have tucked something away in the t&c for that to apply?

 

[Edit: Did they put that in writing or was it just telephone chatter., would advise you formally request to claim by letter and see what the response is, get them to quote the actual term and condition they are claiming allows them to do this]

 

I think you should definitely get hold of the statements and either a) Claim back all PPI + Interest @ compounded rate direct from MBNA or b) complain to FOS and get all PPI payments back.

 

How did you take out these cars, paper applications or online and how old are they?

 

If the accounts are old then a s78 request may be the way forward, if the cant comply then after 12+2 days you can put the account in dispute.. they'll still hassle you and trash your credit file but if it gets to court and they havent complied you should be in a stronger position than them.

 

S.

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It was by phone I was told this? I have had one card for over 10 years and cannot remember if I signed anything? The second 2 cards were applied for on line, perhaps 5 or 6 years ago again it is terrible but I cannot remember what was signed.( the payment proctection for the last 2 does addup to about 10% of the debt)......I am sorry I am so confused I need to send an s78 for all 3 cards? (thank you for the template) I will do those this morning. . I also send one DSAR report, is that correct..I feel like it is trying to learn a different language I apologise. Thank you Clare

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It was by phone I was told this? I have had one card for over 10 years and cannot remember if I signed anything? The second 2 cards were applied for on line, perhaps 5 or 6 years ago again it is terrible but I cannot remember what was signed.( the payment proctection for the last 2 does addup to about 10% of the debt)......I am sorry I am so confused I need to send an s78 for all 3 cards? (thank you for the template) I will do those this morning. . I also send one DSAR report, is that correct..I feel like it is trying to learn a different language I apologise. Thank you Clare

 

Ok then personally I would sent off a letter something like this..

 

Dear Sir/Madam,

 

In a recent telephone conversation with yourselves I was told I did not meet the criteria for claiming on payment protection insurance despite paying an amount towards this account since taking out this card.

 

Having been made unemployed recently I now require a claim on this insurance and would request you send me the relevant claim forms through asap.

 

If you are still of the opinion that I do not meet your criteria for claiming under this insurance then I require you to quote the actual portion of terms & condition that you are referring to in a response letter so I can get legal advice on how to take this further.

 

I require a response by 4pm xx/xx/xxxx otherwise a complaint will be raised with the FOS.

 

Regards

 

Yep, S78 requests for each of the three accounts

Yep, SAR once.

 

S.

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I cannot tell you how much I appreciate the help and advice! Is there a time span that I would expect them to respond to these requests? I have made offers of payment to them worked out by the Nat' debt Line pro rata payment plan, but they have reefused, this also included 2 requests aking them to stop adding over £50 on 2 of the 3 cards for the payment protection whch they continue to add:x. Would you suggest I make any payments in the meantime?

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I cannot tell you how much I appreciate the help and advice! Is there a time span that I would expect them to respond to these requests? I have made offers of payment to them worked out by the Nat' debt Line pro rata payment plan, but they have reefused, this also included 2 requests aking them to stop adding over £50 on 2 of the 3 cards for the payment protection whch they continue to add:x. Would you suggest I make any payments in the meantime?

 

Well the £50 can stop immediately they respond or dont respond to the letter above about PPI. If you have to put in a complaint to the FOS about the PPI you just need to write to MBNA telling them, not informing them that you will no longer pay for a product that they say you cant claim on anyway.

 

The SAR is a 40 calendar day response time, the s78 requests have a 12+2 working day response time, after the 12+2 working days if they havent sent you anything you can write advising them they are in breach of the s78 and cannot enforce the agreement until they send you a response to the s78 request.

 

S.

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I very much appreciate this I will get on with the letters now, When and if they do respond may i come back to you with the response or do I just post a new thread? In your opinion considering I received 19 phone calls on Fri and have had 3 already this morning, how would you respond to them? It is very difficult not to answer the phone! If I do answer they just repeat the same rude comments. I was told on Friday they would claim the debt against my home so it does terrify you! BW Clare

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I very much appreciate this I will get on with the letters now, When and if they do respond may i come back to you with the response or do I just post a new thread? In your opinion considering I received 19 phone calls on Fri and have had 3 already this morning, how would you respond to them? It is very difficult not to answer the phone! If I do answer they just repeat the same rude comments. I was told on Friday they would claim the debt against my home so it does terrify you! BW Clare

 

Ok, post any stuff up on this thread so people can see the full picture.

 

As to what they threaten on the phone and what they can actually do its a wide gap... to put the debt against your home they first have to take you to court and get a judgement against you. As you are trying to come to an arrangement with them over repayments it should help your case and damage theirs.

 

It really is best to either a)Ignore the phone/unplug or b) Answer but refuse to go through security with them...

 

If you do for some reason get into a conversation with them just state you are recording your calls for any future legal action that may take place... see if they are so cocky and full of threats then :-D

 

S.

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Remember as SHADOW said use postal orders and try not to sign anything initial or provably different signiture ie not the one on your passport/driving license . as SHADOW says you have been missold and i think what he is trying to nail is if ppi on same agreement as card it would in all likelyhood be unenforcable that is assuming they can even find agreements that old .

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