Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • might be wise to introduce some reason upon WHY you used the card, not just repeatedly state it might kill you visa repeatedly??
    • This was one of the replies I received:   Hi Pauline,   Thanks for your email   I’m sorry you’re unhappy with our position, but must respectfully confirm this remains unchanged. This position is in line with the package travel regulations.   If your flight had been cancelled and we were unable to provide an alternative flight within 12 hours of the original flight time you would be offered a refund, but we would aim to provide a suitable alternative to ensure the holiday goes ahead, meaning there is some flexibility in the way we can provide this written into the legislation.   Similarly if we are able to provide an alternative hotel which meets certain criteria based on the hotel originally booked, we do not offer a refund as we have been able to provide an equivalent package.   The options would be to accept the alternative hotel, or amend with no administration fees. Please note, if this options is chosen you would need to pay the difference if the cost of the new booking uis higher, and of course if the cost is lower we would refund this for you.   We have suspended our award-winning flights and holidays until the 15th July, and our last flights to the UK before this suspension departed on the 21st March, which created a lot of unprecedented demand, causing prices to fluctuate much more than normal. This system reacts automatically according to demand and availability.   I hope we’ll be able to welcome you on board soon.   Kind regards, Benjamin Addison Customer Service Escalations Executive
    • Thanks for your help.   I have just seen this on a facebook thread     We saw our hotel was not opening so we rang Jet2.com who immediately offered another hotel and gave us a refund the lady was very helpful and polite   When I rang Jet2 they said they couldn't help   At this point  I really would like them to offer us a refund. We do have the funds to pay the balance, but this may be a risk surely as we don't use credit cards. Or are they bound to refund if we refuse to change? Would you advise me to email CEO again and forward the email I have from the accommodation?
    • if this is the same as yours  it states exactly who has to do what and when..   dx  
    • Hello everyone, I managed to write a letter but since I am not very good to write such a letter in English I took parts from other letters published in this forum.  I am posting it but if it is not right please tell me and I will try to write another one. Thank You.   Dear Sir, I write regarding the letter that I have received from you and concerning the occasion on when I was reported for travelling on your bus service on 17th January 2020 in Pembridge Road/ Kensington Park Road using another person not transferable zip card.   I apologise profusely for my actions in this case. I pride myself on my integrity and honesty and I feel shameful for my moment of very poor judgement. As an international student under Tier 4 Visa conditions if this matter were to escalate further into court, it would lead to severe penalty from Home Office in my case, thus a criminal conviction would be devastating and I am afraid I will lose the right to remain further in the country.   As said above I am an international student. I have been in England less than a year and ignorantly I did not know the severity of such actions. This does not want to be an excuse for my offence, since I immediately understood how wrong I was, it only wants to be an explanation of  what let me take such a foolish decision of using someone else’s zip card.   I am extremely sorry for what may appear to you to have been an attempt to avoid my liability, but I must stress that this was not intentional. I wish to apologise to the member of staff concerned and to TFL, I am just so sorry for my actions and the inconvenience caused to all involved. I am happy to make immediate payment of the unpaid fare and all the reasonable costs that my actions have caused and avoid a criminal record thereby allowing me to protect my good name.   I have never been in trouble with the law in the past and I am very sorry that my ignorance has led to this situation now. I sincerely hope that you will accept my offer. I am now fully aware of the rules relating to the TFL freedom pass and tickets and can assure you that I will always ensure to hold a valid ticket of my own on any future journeys.   I would appreciate your consideration and I sincerely hope that you can show some leniency in this matter.    
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 7 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies

Ebay seller refunds money without request - breach of contract -remedies???

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3992 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi all.

I bought an item on ebay ( buy it now) and the seller promised delivery for today.

It did not come today so I expressed my disappointment - naturally.


He then, refunded my money via paypal and tried to cancel the ebay tranasaction ( I refused). I even sent him an email before he refunded the money saying I still wanted the item.


I paid the money - we had a contract - what are my remedies? Surely he is in breach. I really need this item - it is a perfect spec for what I need ( a projector screen)


You may say - what's the problem, you have your money - but I really wanted it!!!


Can I sue him?

Share this post

Link to post
Share on other sites

Not sure if you can sue him as he refunded in full.

Is it possible for you to contact him again enquiring what the hold up was.

( may be that he's sold it privately ( not on ebay ) for more than you sent him, therefore he refunded yours ).

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.



have a nice day !!

Share this post

Link to post
Share on other sites

The OP hasn't said which country s/he is in. Laws will differ it is was the UK and the seller was running a business, it should be possible to sue for loss of bargain.

Share this post

Link to post
Share on other sites

Theoretically you could sue for specific implement. If you are in Scotland the action to be raised is one ad factum praestandum. This would allow you sue for a remedy other than a financial one.


However, given that the primary remedy for a breach of contract is damages, then that would be the cost of sourcing the item elsewhere for example, plus any associated costs. Given that you have had a full and immediate refund, I cannot see a court being especially sympathetic as you have been put back to your original position (although technically you should be in the position that you would have been had the contract been performed)


It could be that he doesn't have it any more and any action to sue may prove pointless.


I think you should take the refund and go elsewhere for it.

Share this post

Link to post
Share on other sites

Just move on and find another one.

Share this post

Link to post
Share on other sites

Result! I got this from ebay:




I'm sorry to hear about what happened. Since the seller refunded your payment, even though you used Buy It Now, this is a breach of our Seller Non-Performance policy. Just as you are obliged to pay for an item you win, the seller is obliged to sell it to you. For more information on this, copy this link into a new browser window:


Share this post

Link to post
Share on other sites

ebay will not let them sell to the public any more unless they resolve this. YOu see people -if I had refused to pay, I would have been in trouble. I honoured my obligation - they should honour theirs.

Share this post

Link to post
Share on other sites

Yes, they *should* honour their part of the deal.


Its up to you to make them, Ebay are not going to fight your battles for you.


They will most likely just get a slapped botty from Ebay or maybe even a short suspension of their account. Does their user name have "no longer a registered user" next to it?


If not, they are still in business.

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...