Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • Well done! This is more than likely the end of it, but you should check with the court at some stage that they've officially discontinued.   They can still chase you for the debt, and they might, but you can just ignore. If they were to issue proceedings again, you can refer to this case in your submissions - it won't reflect very well on them if their case is similar to this time. The chances of them trying again are probably slim though.
    • Send the AOS immediately with intention to defend.  Monitor this thread for a fuller reply lster or tomorrow
    • Update!!!    Email received from solicitors (well I was cc'd in on an email to the Court)   Notice of Discontinuance,   Does this mean it's a "Success" and no more to be heard?   Or potentially they could find the correct paperwork and start a new claim?   But, for the moment, I am happy.   Thanks for the help and guidance on this thread.
    • Hi All, newbie here, hope I'm doing this correctly.   Two years ago the wife was using my car and bought a ticket in a train station car park and displayed it on the dashboard. She returned to find a parking charge notice from Excel. It was a very windy day and it had evidently been blown on the the floor of the car as she left. It did not have a self adhesive part to stick to the window. I subsequently followed their online claim procedure and sent a copy of the ticket but the claim was refused. A couple of days ago I received the County Court Business Centre claim form in the post after presuming it would go away after not hearing from them for about a year (the usual threatening letters from debt recovery companies etc).   I wish I had paid the original £20 as this has been a big worry and hassle, but I just ignored most of the letters after reading stuff online. Obviously I want to dispute the whole of the claim but do I have a decent defence? I would cite the fact that the only reason the ticket was not displayed was that it could not be stuck to the window.   Any help and advice would be greatly appreciated.   Name of the Claimant : Excel Parking Services   Claimants Solicitors: Unknown   Date of issue – 08 July 2020   Date for AOS - 27 July 2020?   Date to submit Defence - 10 August?       What is the claim for – Breach of contract - parked without clearly displaying a valid parking ticket in Brewery St car park, Chesterfield on 02.07. 2018. Defendant has failed to settle the outstanding liability and Claimant seeks recovery of of the parking charge notice, costs and interest       What is the value of the claim? £185.00
    • I have had a letter from RBOS saying they have assigned my debt of £3600 to Cabot however it must be at least 6 years since i did anything with this debt, the letter was sent to my old address.   i have had a look around on the site but cant see a FAQ to do with these issues ( probably me not looking the right area)  .   can anyone advise me on what the next steps are as i assume this debt may be statute barred ? but im loath to ring Cabot and go through any details with them and would rather do it via letter.   as back ground i have other debts with other banks and currently have CCJ obtained via backdoor so im obligated to pay that debt. also did a stepchange thing that showed i have no other available funds to pay these other debts off.   any help appreciated
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 7 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies

Central Ticketing - what next?

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3623 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I received a parking ticket on the 23/04/09 for parking at a FREE car park for 4 hrs 43mins when there was a maximum stay of 4hrs. Letter attached:


  • There was insufficient signage

The car park in question has no clear signage to explain what the relevant parking restrictions are. The sign at the entrance to the car park where I entered contains very small writing. In order to read this it would be necessary to stop the car and get out, however, this is not possible as cars are not allowed to stop at the entrance. The signs within the car park are positioned in places where they are unreadable as they are facing out towards the road and are very high. Again, the writing on these is illegible without stopping which cannot be done as there are double yellow lines.

There are several turnings into lanes of parking bays, I took the first turning. Unfortunately the sign stating maximum stay of 4 hours was sited after this turning. There was no sign near where I parked other than a warning about parking in disabled bays.

The only other signs are positioned at the opposite end of the lanes to where I parked, but are inbetween two bays facing inwards, thus when cars are parked in these bays the sign cannot be read.

As this is a car park the signs should be legible from the car not just by foot, which they are not at One Stop Shopping Centre.

The Private Parking Company (PPC) must make the terms clear to the user of the car park. Therefore they are obliged to place ample and appropriate signage about the car park to make those persons using the facilities aware of the terms. The signs must be clear and unambiguous and it cannot be obscured, faded, covered up or in any way difficult or impossible to read and understand.

Due to the above, it cannot be said that I agreed to the terms laid out in these ill-positioned signs as the only time I would be able to accept these would be by foot after I have parked, therefore, as under the authority of Olley v Marlborough Court Ltd [1949] 1 KB 532 these terms were not incorporated as the contract was made by my conduct of entering the car park.

This means no contract can be formed with the landowner and all tickets are issued illegally. Please see attached evidence, which are photographs of the signs therefore I have gathered as proof.

If you choose to pursue me for this fine please be aware that I will not enter into any correspondence and this will be the only letter you will receive from me until you answer the specific points raised in my letter.


I heard nothing from them until end of July. They sent a letter saying they reject my appeal and to pay £60 in 10days of the letter or debt collectors will be sent round then court action.


How far can I push this without risking court? I do not want to pay this and I shouldn't have to its a joke! As a student I don't live at the registered address so good luck to the debt collectors.


But what can they do legally?

Share this post

Link to post
Share on other sites

No need to worry. You don't need to push at all. From now on just file all their letters away in the desk. You have done more than enough.

Share this post

Link to post
Share on other sites

What if they threathen court action? I don't want to be paying their solicitors costs for them to send me letters

Share this post

Link to post
Share on other sites

Of course they will threaten court action. It's all part of the [problem].


All lies and hollow threats.


Whether their 'solicitors' send you letters or not is their business. You don't have to pay for anything.

Share this post

Link to post
Share on other sites

I have spoken to deputy manager who has told me the security dept can get rid of ticket lol. Gonna ring tomorrow and hope for the best :D tell them that I will inform everyone at the university of their ticketing company's behaviour.


The letters made me laugh though! 1st one says unless £60 is paid in 10days the case will be passed to debt recovery agents and result in an increase to £135 plus admin costs.


Yet the next letter says FORMAL DEMAND BEFORE COURT ACTION £85 WITHIN 28 DAYS. But in small print it says it must be in 14 days. They can't even write a letter properly!!!

Share this post

Link to post
Share on other sites

As Al says, is's all a [problem] which should be ignored.


Please remember our troops, fighting and dying in our name. God protect them.

Share this post

Link to post
Share on other sites

Hello BhamLawStudent,


Sorry to bring up an old thread... I'm just wondering what the outcome was?


I'm having a similar issues with Central Ticketing. I am adamant I will not pay the "fine". Ever. I will happily argue my case in court... but if I can simply talk to the managing agent to get the parking compnay to back off - it will save me some stress and grief - so probably worth a try?

Share this post

Link to post
Share on other sites

Tell the managing agent they are jointly and severally liable for the misdeeds of their parking contractors if they act wrongfully or unlawfully. that should shake them up a bit

We could do with some help from you.



Have we helped you ...?         Please Donate button to the Consumer Action Group


If you want advice on your thread please PM me a link to your thread


The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...