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Ok, spoke to CSL just now. They tell me that Capone has instructed them to continue to chase the debt as they have had no contact from the FOS (I complained about Capone and put the debt into dispute; despite this Capone sold the debt to CSL...).


So, I phoned FOS and lo, they wrote to Capone on 28th May with a list of complaint details, and instructing them to contact me.


Oh dear. FOS are sending me a copy of the correspondance they sent to Capone, a copy of which I'll be passing on to CSL. If CSL continue to chase the debt while this complaint is still under investigation then I'll have no choice but to complain further to the FOS, this time about both parties...

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