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    • Hi All    I've spent 2 weeks without a phone and over 4 hours between phone and livechat talking to samsung about my broke s10e phone screen.   I bought the phone in June 2021 and long and short of it the phone screen broke while in my pocket. I made a call before getting in the car and it was fine. Went to make a call when I got out the car and the screen had cracked and some LCD damage. The LCD damage has now fixed itself. I called samsung to get this repaired and they flat out refused to repair it as it was physically damaged and their warranty only covers manufactuer defects and that all their phones are rigoursly tested. I told them that if all their phones are rigoursly tested and don't break in peoples pockets just like that then my screen must be one with a manufacturers defect and that it is covered by the warranty then. At which point after climbing as high up the chain as I could this was the only answer I would get.    Is there anything I can do here ? I am not lying about it breaking in my pocket. It's got a full phone case only things showing are front/back camera and fingerprint reader and no marks besides from placing my case on. I just don't feel that it's fair that they expect me too pay £190 to fix the screen when it is obviously defective. What if the replacement screen breaks randomly then they will just expect me to pay another £190 I expect.    I've also tried approaching EE who my phone contract is with to which I was advised to go  to samsung or they could quote for a repair or I could early upgrade.   Please any advice would be greatly apreciated I'm at my wits end here.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
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      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
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      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
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      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
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      I feel terrible. I have to declare this to my employer and NMC.
       
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      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
mr.ton

Contact your MP

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Not sure if anyone already knows about this..but the site finds out who your mp is, compiles the letterhead & sends it to them for you.

All you have to do is fill in the details etc...

This can be of great use in our battle with the DCA's :)

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Not sure if anyone already knows about this..but the site finds out who your mp is, compiles the letterhead & sends it to them for you.

All you have to do is fill in the details etc...

This can be of great use in our battle with the DCA's :)

 

Hi mr.ton funny enough:lol: i have just received letters from my MP inviting me to his coffee meeting see if i have any problems:) were shall i start:lol:

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It appears The Rt hon Ann Widdecombe MP has fallen foul of the Lowell effect. This article was in yesterdays Daily Express and specifically mentions Lowell.

 

She thinks because of who she is she will be able to sort this out. Maybe she will but at east she will see how immoral and corrupt these people are.

 

Daily Express | Columnists :: Debt Collecting agents who drive people mad

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Ive got 3 MP's for round my area apparently...

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Well so far 2 out of the 3 mp's i contacted have responded to my query.

So when they are not fiddling expenses, i guess they are quite useful :D

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