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You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


Dotty111

Monument are back for more

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Hi I haven't posted on the site for about 12 months as everything went quiet and I thought that was it. How Wrong. Brief history, over 2 years ago with the help of CAG is sent initial letter for list of charges to monument which I eventually got then sent letter requesting copy of original agreement. They eventually sent me a copy of a reply card and insisted this was the agreement, they passed the account on to numerous DCA's and I have lost count of how many letters I sent. They eventually said the had requested my agreement from their archives and would sent me a copy asap. A couple of weeks age almost TWO YEARS later they sent me another copy of the same reply card they sent me over 2 years ago and now it has all started again, DCA letters, telephone calls. I know I am right, this account is about 10 years old and initially even before I made a claim for charges thay agreed to knock off a couple of thousand pounds. They don't have an agreement. Don't think I can face the same cycle again of all the letters, responding to them, getting passed on to one DCA after another. They are a law to themselves and seem to just ignore everything you say to them Oh and the icing on the cake, I have been defaulted:-x just ranting but any info advice input would be great I received so much help last time and believe me ranting on CAG really really helps lighten the load. THANX:D


Mrs H

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If they haven't got an agreement with at least your signature and the prescribed terms (for a credit card these are credit imit, repayment terms and interest rate) then they cannot enforce the agreement nor collect thet debt. Write and tell them so. You could offer them a full and final setlement of somewhere between 5 and 20p in the pound (Start with 5)


Steven

 

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