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    • Thanks DX, I've read these a few times over. I'm feel like I'm pretty confident on the subject.   Do you think I should play dumb and quote the law of property act etc anyway?   The only thing I'm not sure about is the process now, I'm obviously very inexperienced in this and I'm not 100% sure what the sherrifs order is asking of me (post #53). Or maybe I don't need to do anything at all because I'm not submitting any documents as evidence?   The order is post #53 and I'm not sure what they mean by written submissions? is there a form or correct format/process for doing this?   Again, appreciate the help DX and sorry for all the Qs.  
    • Hmm, that is a challenge, my computer ability is limited to copy and paste, which I have included below. Is it very important? I can try and find out but I have the email reply and that is all, sorry   Friday, October 23, 2020 5:28:53 PM To: enquiries@idealwindowsolutions.co.uk <enquiries@idealwindowsolutions.co.uk> Subject: Order cancellation RF14127D   Dear Ideal Window Solutions,   On the 11 of June I signed a contract with you to deliver and install double glazed windows. I was promised to get it done within 8 weeks. The timing was very important to me, I made it very clear to you, and this was the main reason I chose your company. For all kind of reasons your promises did not materialised. After a number of phone calls and emails between us I have decided to cancel my contract with you. I am not prepared to wait any longer, also I have no intentions to install windows during rainy winter time.  Could you be so kind to refund me my deposit of £100 pounds. If after winter time you will get your problems with your suppliers solved please give me a call, maybe we can try again. I will need  new windows anyway. Kind regards,
    • An update - The salesman who has dealt with most of this is off on Mondays which never helps and the senior service person there who I spoke to last week is also off all week.   I got a call from a service advisor today confirming the booking but was concerned I was waiting - explained (again) the story and he understood but on his job card, only had that he had to investigate the tyres and not necessarily replace.  Someone either is not communicating or I've been told lies.  I have gone through the recording and the salesman clearly states he has gone to upper management, discussed it and we will be replacing the tyres and battery to sort everything out.   Sat nav will be resolved tomorrow and they'll be looking at the broken sun visor.  I have also emailed regarding the gearbox service - I have a good friend working at Audi servicing at another group and he had mentioned Audi should be carrying out servicing if due within 4 months or so and this was.  I raised it pre-collection a number of times and was shutdown each time with "if a service needs to be done, it will be done"   Fast forward to today when I got the job card to sign in advance, it clearly states: Date: 20/10/2020 (our pickup day) Carried out MPC & oil service Haldex Reqs gear oil service.   The Gearbox service is due at 38k and the car was sold at 35500 well within the 4k which is probably why their own systems have flagged it. Haldex I'm not sure - this seems to be every 20k I think so due in 4.5k.  Oil service I can't see how they did it as the service history we got from them (verified by another dealer) was from September.   Lets see what they say tomorrow - I have flagged it with the service advisor from today but got no response.   Ironically, the friend did mention they've had other POA buyers book their car in elsewhere only to be told various handover bits were not done - I thought it was typical dealer rivalry talk but maybe there is truth in it.  
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Another Lowell story...


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Ok a strange question that relates to all this...

Ive just seen my credit report from Experian, and amongst other things the alleged debt with Lloyds/Lowell does not exist...nothing, zip, nada...

i have had 2 credit searches from Lowell (both without my permisson) but Nothing to say i own money to either...could this rule in my favour?

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They are entitled to ask you repy the debt. But once you have sent them the Stat Barred letter to say that you will not be paying, they are supposed to leave you alone after that. If they don't, report them to Trading Standards and the OFT.

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wait till they get back,they will:D

 

might just be a little longer as they are reluctant to let you go.as they have obtained payment from you twice:mad:

 

 

the debt is not statute barred.

nor was it before they conned payment from you.

so you cant go that route.

 

anything other than case closed.as they cant locate.

or offers that you are going to ignore to close.

can be dealt with:p

 

SAM

SAM:pLOWELL DETESTER.

 

SO PROUD OF MY AVATAR,THAT TOOK ME WEEKS TO WORK OUT HOW TO GET ONE.:lol:

 

PLZ CLICK MY SCALES IF YOU LIKE WHAT I SAY.

OR IF I HAVE HELPED IN ANY WAY.:smile:

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Hello again folks,

righty its fast coming up to the 14th day after the dispute letter was sent and still i have not had a dicky bird from Lowells...

was expecting to get a letter of some discription from them at theast asking for part payment, again nowt...so basically do i consider the case to be closed after this, and send something to Lowells to that effect?

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From experience with Lowells you will maybe get another letter or 2 saying we are still looking for the documents ...please pay 50% to clear it off then 30 % ...blah blah

Then you will get the " we wont contact you again until we get the documents " letter which means they have given up :D

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All i want is aletter from them stating that the account is closed, if they cant provide me with the details i have requested (and paid for...even if its a £1!), i consider the matter closed...i dont want them to "leave the door open ajar" just to be able to try the again in the future...

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All i want is aletter from them stating that the account is closed, if they cant provide me with the details i have requested (and paid for...even if its a £1!), not to mention postage and 2 conned payments.i consider the matter closed...i dont want them to "leave the door open ajar" just to be able to try the same sh*t again in the future...

 

think you missed a bit from your quote :roll:

 

maybe,due to massive recent losses,they are cutting down on fruitless postal costs.

 

would consider it closed.it is.they know it,

 

SAM

 

 

SAM:pLOWELL DETESTER.

 

SO PROUD OF MY AVATAR,THAT TOOK ME WEEKS TO WORK OUT HOW TO GET ONE.:lol:

 

PLZ CLICK MY SCALES IF YOU LIKE WHAT I SAY.

OR IF I HAVE HELPED IN ANY WAY.:smile:

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Hey kirksson.

Do not let these ****es take any more of your time they can do jack. I owe lowell / cap1 over £1700. I pay no interest and only £5.00 a month. I offered them a full and final settlement of £600 on numerous occassions they refused it. I asked them for their bank details so I can pay something they didnt end me any of their bank details. Eventually I wore them down I told them that if they took me to court the judge will be on my side as I have tried every effort to sort this debt and they have continued to flought the law with unfair treatment.

 

It is tiring and sometimes u just want to give up. DON'T LET THEM WIN OR BARE YOU DOWN. They recently made me an offer of over £800 i didnt bother to respond, I got a feeling they might sell my debt on, when they do I'm gonna go for a cca or subject request just to make the debt collectors earn there money.

These debt colectors are so use to people not knowing their rights and they love it. So when they meet people like us it turns into a war.

 

Please please dont make the same mistake that i did by letting these people be the first and last thing you think about.

 

 

Satoriea

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think you missed a bit from your quote :roll:

 

maybe,due to massive recent losses,they are cutting down on fruitless postal costs.

 

would consider it closed.it is.they know it,

 

SAM

 

I think you are right, but im too polite to swear....:rolleyes:

 

Hey kirksson.

Do not let these ****es take any more of your time they can do jack. I owe lowell / cap1 over £1700. I pay no interest and only £5.00 a month. I offered them a full and final settlement of £600 on numerous occassions they refused it. I asked them for their bank details so I can pay something they didnt end me any of their bank details. Eventually I wore them down I told them that if they took me to court the judge will be on my side as I have tried every effort to sort this debt and they have continued to flought the law with unfair treatment.

 

It is tiring and sometimes u just want to give up. DON'T LET THEM WIN OR BARE YOU DOWN. They recently made me an offer of over £800 i didnt bother to respond, I got a feeling they might sell my debt on, when they do I'm gonna go for a cca or subject request just to make the debt collectors earn there money.

These debt colectors are so use to people not knowing their rights and they love it. So when they meet people like us it turns into a war.

 

Please please dont make the same mistake that i did by letting these people be the first and last thing you think about.

 

 

Satoriea

 

Thank you for your kind words and support, its funny how we all know that we have made mistakes along the way, and all we want to do is sort the problems out in the quickest way possible, without causing ourselves even more distress, but its B'stards like Lowlifes who are allowed to keep trading, keep putting pressure on poor unguided people, who get so desperate they contemplate ( and sometime commit) suicide, i honestly dont know how they sleep at night.

Im even more disgusted that the governing bodies do nothing to stop companies like this, Though it would be funny to see 400 Lowells workers out of work and in debt...see how they like it!

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Well today was the last day that Lowell could furnish me with the details i requested, and what a surprise...not a jot.

 

So do i have to send them anything to say "you fail big time" sod off?

or do i do nothing at all?

I need to get some closure on this now i think...

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  • 4 weeks later...

Hi everyone, its been a while since ive been on, but ive had nothing to report...until now....

 

i received a letter from lowlifes saying that Lloyds couldnt furnish the details reqested due to the length of time.

 

they have decided to close my account and cease all action unless Lloyds somehow finds the original agreement.

 

£2970 gone

 

Im over the Moon here guys, its such a relief to finally know that i dont have to be subjected to the crap that they dish out.

I cant thank you all enough for your support and advice.

 

It shows once again that the CAG is the ONLY place to come for real honest help.

 

To those who are dealing with Lowell just now, DONT GIVE UP HOPE, these loosers will try everything to get you to pay, just stay calm and ask plenty of questions here. the group is fanastic and should be treated as a national treasure.

 

Thank you CAG

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That is wicked Kirksson..

Im goin thru it all now with Lowells,I hope I have the same success, It really does get you down tho! Im sick to death with it all!

But Weldone to you!

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Well done! after a few years of threat-o-grams from these people and myself finding this site i am now in the process of fighting these morons, think they are chasing me for 4 debts, 1 of which i have never even heard of (orig creditor) and another is ludicrus bank charges from a disputed DD payment. Now im older and wiser im very happy to pay my debts i owe but not ones that shouldnt exsist in the first place! Once again well done and hopefully i should be able to rid these parasites from filling my mail box!

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