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no response folowing hardship letter to asda card


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Over 2 months ago i sent a letter to asda credit card , finance by santander consumer credit / ge money, stating financial hardship.asking to reduce payments and freeze interest. Backed it up with a incomings and outgoings form and copy of bank statement to prove. I sent by recorded delivery which confirmed delivered.

I still have had no response.

Anyone got any ideas on what to write in a follow up letter?

IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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not yet as i think we've only had the card for 18 months. I just took it that it had to be before april 2007?

IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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  • 3 weeks later...
Hi,

 

Sorry you've not had a response from our Credit Card Team.

 

I can arrange for someone to contact you to discuss this further, or you contact us on 0871 522 5888, and we'll be happy to help.

 

Thanks

Steven

 

This is very welcome that a company is taking a positive interest in the discussions in these pages - whether this is a company or merely a personal initiative.

 

Thank you.

 

However, we do not think that 0870/0871 numbers are helpful - especially for people already in difficulty.

 

Try using 020 8181 0000 instead which should get you to the same Asda department.

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

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