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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Here goes... wish me luck!


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Hi All

 

Just posted the preliminary letter and schedule - Lloyds TSB for £1645.

 

Not sure if everyone here is just after their money back before getting to court, but I would personally love to see them wriggle in court for the problems they've caused me!

 

I didn't notice at the time because I was working round the clock, but for three months in a row just over a year ago I had charges of £120 and one month it was £210 for returned standing orders - I thought they were supposed to be capped at £70 a month anyway? Not long after that I was made redundant and was unemployed for a year and for three days last winter I sat freezing in the dark because their charges accounted for my electricity money. Right now the £140 they've charged last 2 months has left my account effectively dead, I can't pay any money in without losing it all in charges so I can't write cheques to pay the bills. I don't suppose I can get 'em for any of that, but the way I see it I've got nothing to lose!

 

Can anyone think what the banks are likely to do as a long term solution? I can't believe there aren't more solicitors jumping on the bandwagon and offering "no win - no fee" things for this - it's a potential gold mine! Many people will be scared by the thought of court action against a bank but it's not fair that those more vulnerable people are going to lose out.

 

Derek

DerekW

 

Rock On!

-------------------

Lloyds TSB - Claiming £1645

8 August - Prelim + Schedule Sent

10 August - Overdraft facility withdrawn(!)

15 August - SOD OFF Arrived

21 August - LBA Sent

25 August - "Final Response" letter received

4 September - Claim filed at local court.

13th September - Claim deemed served

15th September - Acknowledgment of service filed (SCM)

7th October - Defence filed + AQ received

16th October - AQ filed at local court

22nd November - Court date set for 22nd February 2007

30 November - Full Settlement Accepted

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