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anotherguy

billed for the wrong electric meter

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I moved in to a new apartment April this year. There are numerous apartments in the building with the meters spread about in various locations. Its an old listed building and my meter (so im told) is in an entrance hall accessing the two flats below me. I have a key to gain access to that shared hallway.

As soon as I moved in I changed suppliers for gas and elec to E.O.N who i used at my previous address.

 

It turns out theres been a cock-up when the meters were originally installed. My meter serial number for the electric has been allocated to the wrong supply number. So, although the utility companies have the correct name, address and supply number for me, the meter theyre actually reading has a different serial number to mine. On top of that I've also paid a bill for the correct serial number, it was only when the 2nd bill arrived i noticed ive already paid this to a different supplier.

So basically ive been paying for my own electric to British Gas, and also someone elses electric to EDF energy. As well as now E.O.N, my new supplier who have taken over the wrong meter from EDF, so now British Gas are trying to (quite rightly) bill me for electric ive already paid by monthly direct debit to E.O.N!

 

Ive got to the bottom of it and have a refund on the way from EDF and E.O.N will now take over the correct supply and pay British Gas the money due but:

 

I dont trust its correct now. Just because they tell me its all sorted I want to make sure my meter IS connected to MY apartment.

With the old meters (with the rotating metal disc) it would have been easy, watch the disc turning then get a friend to flick the trip switch in the apartment upstairs and see if it stops spinning.

But its not so easy with the digital meters since theirs no analogue moving part to watch.

 

Whats the best way to make sure im only paying for the elec (and gas for that matter) that im actually using please?

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Maybe turn off the electric for a period of time - say two hours. May be rather inconvenient, I realise. However, if the meter that you have been informed is yours goes up in this time then the supplier has obviously still got the wrong information. May be best to try this in the evening when it is more likely that people are at home using electric. Even if they are not at home, maybe some electrical items in their flat would consume enough kilowatts in 2 hours, to increase the reading on the meter?

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yeh guess ill have to try that if theres no other way tnx

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stick on something that uses a good few kW's that should make the read light blink very often.

 

then go to what you think is your meter, see if it is, then kill your comsumer unit

the flashing should stop

 

if it dont, then it ain't your one! you need to find it by the same method.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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