Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Well, you've highlighted the problem yourself, whatever you decide will carry some risk.   However, I would think the risk of a default judgement & CCJ is to be avoided at all costs and the least worse thing would be to write them a two-line letter with their reference number and your new address.   As usual, any details you can give us on the forum sticky would be useful for the future      
    • That the value I paid for.. 250..  The cctv footage it's archived. 2 of them.. 
    • No copy of signature.. Just a name "jolly"... On tracking no proof of signature 
    • Thanks for the message that is what I thought. In the mean time they have sent another message, below, I can’t follow up with Amazon until 48 hours. But I will go armed.    “Your return period is 30 days with ourselves and then you are covered under the manufacturer’s warranty.”    
    • OK, I found the letter I was looking for:     Dear Sir/Madam,   Reference: [order number]   On [date], I placed an order for a [item] and it was delivered by you on [date].   I have discovered that the [item] has the following problem: [give details].   The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.    Any returns policy that says I have to cover the cost of returning items must only relate to the situation where I change my mind about the item ordered and not where there is a problem with the item.    I should not lose out financially as a result of your breach of contract and accordingly all costs of returning the item should be met by you.    I also require you to confirm you will arrange for [the item] to be collected.   I look forward to hearing from you.   Yours faithfully, [Your name]
  • Our picks

    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 8 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
jonnythehorse

council tax benefit

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3997 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

im in the process of making a claim for council tax benefit and they have given me a list of things they want so they can sort out the claim, now the thing is they want to see bank statements, now there is stuff that goes out of there that is of a personal nature and i dont want people seeing what i get up to, do i really have to give them bank statements ?

Share this post


Link to post
Share on other sites
i dont want people seeing what i get up to
,

 

Yes, you do have to show them, CTB is a means-tested benefit, it depends on your income and savings, if you have more than the state says would entitle you to CTB then you dont get it. And you have to prove you are entitled to it.

The only reason I can see for refusing to show bank statement is that your income and savings is too high to get benefits!

Share this post


Link to post
Share on other sites
im in the process of making a claim for council tax benefit and they have given me a list of things they want so they can sort out the claim, now the thing is they want to see bank statements, now there is stuff that goes out of there that is of a personal nature and i dont want people seeing what i get up to, do i really have to give them bank statements ?

 

Alas it would appear so, they are nosey buggers too, my statement had reference to another account so they wanted all these details, in total I have 5 accounts, most with 1p in or something.

 

I agree there could be some personal details on there, but there is not much you can do except you are a bit flexible over which month(s) you actually show.

Share this post


Link to post
Share on other sites

They are bound by the DPA just like anyone else so your personal information can't be used unless its relevant to the process they're following.

 

Just remember that the more obstructive you are, you risk alienating them and you need them on your side. If you tell them what the need to know and are entitled, you will get the benefit.

 

Of course they'll need to check all your statements otherwise we'd all show them the ones with low balances and keep the others secret.

Share this post


Link to post
Share on other sites
They are bound by the DPA just like anyone else so your personal information can't be used unless its relevant to the process they're following.

 

Just remember that the more obstructive you are, you risk alienating them and you need them on your side. If you tell them what the need to know and are entitled, you will get the benefit.

 

Of course they'll need to check all your statements otherwise we'd all show them the ones with low balances and keep the others secret.

 

I doubt the DPA stops some of the staff having a quick nose and giggle at items or stores you may have bought stuff from that you may wish to keep private, I think this is what the OP is refering to.

Share this post


Link to post
Share on other sites
I doubt the DPA stops some of the staff having a quick nose and giggle at items or stores you may have bought stuff from that you may wish to keep private, I think this is what the OP is refering to.

 

I guess this must happen, but as a general rule benefit processing staff see lots of claims and evidence. They've seen most things before, and in any case don't have enough time to spend it giggling immaturely over irrelevant details in bank statements.


PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

Share this post


Link to post
Share on other sites

I don't doubt that there are a proportion of people who would have a "nose". Nosey people are in all walks of life but to be perfectly honest, especially in the current climate with benefit claims being through the roof I sincerly doubt they would have the time to spare to scrutinise what you have spent your cash on and have a good laugh about it.

 

They need to know what you have coming in so as they can determine your entitlement. When you wish to make a claim from the state you must provide the information they require to determine your claim. If you fail to provide the information, they cannot make an award of benefit.

 

If no-one was obliged to put forth this information, the budget would be dry. Legislation must be in place to prevent awards being made to people who are not entitled to it.

 

Requesting information in order to determine your claim isn't nosey. They are following legislation they must work within the parametres of, and don't have much choice but to ask for it. If no-one had to provide proof of income, this would allow every tom dick and harry to be awarded benefit, even the rich and famous. There isn't an endless supply of cash in the pot, contrary to popular belief.


My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Share this post


Link to post
Share on other sites

andydd - you're probably right in thinking this, I'm sure it must happen in the same way that people who process photographs must get some fabulous pictures to look at during their work. The point I was making was that they risk losing their job or worse if they pass the details on to a third party and as antone and erikapnp have said they'll have seen worse and don't have time to linger on the details

Share this post


Link to post
Share on other sites

nothing to do with them what your money goes on and if you like buying stange thing(if thats what your stating) then so what...

take the statements in hold head high and dont let them intimidate you..

if its that you really earn more than you are saying to them then you will just have to hope for the best with regards to your claim

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...