Jump to content


  • Tweets

  • Posts

    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
    • Thanks for your interest dx100. Didn’t reach a hearing. Although they filed court papers, they withdrew a few days beforehand, and admitted it was statute barred and I have it in writing that they say the matter is now closed. Once again, many thanks for all your help.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

My sister's problem landlord


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5375 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My sister is 18, and lives with her boyfriend in Birmingham, in a bedsit. She has had no hot water or heating for the 8-10 weeks. She said that they got in touch with someone official and they sent the landlord a letter, telling him he had to get the hot water and heating running. Still nothing.

 

My sister,s boyfriend has not paid any rent to him for about 2 months now, until he gets it sorted. I asked my sister to get the contract so I could have a look, and she said she never got one! They don't even have a rent book. The bedsit is in my sisters boyfriends name, but the landlord got my sis to sign the tenancy agreement, saying her signature would be fine.

 

There's been no lighting in the kitchen for 3 months either. It's a strip light, and landlord said he'd sort it. My sis has to cook with a torch. The landlord has his mates turn up every now and then to play poker in the living room! She overheard the landlord saying to one of the other housemates that, he'd get the rent of them, you watch! I'll do whatever it takes! I've told her to just get away from there, but she has nowhere to go. They did pay a deposit, but I should imagine they can kiss goodbye to that.

 

The landlord is asian, and my sister says that there is a constant stream of different asian men in the house. She's the only white girl in a very asian community, and often tells us she's scared, and some of the disgusting things these men say to her, make me want to go down and drag her out of that place. Her boyfriend is a decent lad though, and takes no messing.

 

I'm just wondering where she stands tenancy agreement wise, and witholding the rent until the heating is on. She said she reckons that he isn't even a legal landlord. Says a lot of dodgy flats and bedsits are in the same road, all owned by him.

 

She's going to see a bedsit this week, and is scared that if she gets it, this landlord is going to, basically, hunt them down for money, and be aggressive about it.

Link to post
Share on other sites

Ok, this is awful for the poor kid. Firstly, I would suggest that she contacts the local Environmental Health Officer at the LA, again. She can go in and see them and explain that she is afraid. I can tell you that the lighting in the kitchen is a complete no no, very dangerous. Ditto the heating/hot water, essential services. And I wonder how many other little problems they will find when they go through the house with a toothcomb. And, depending on what they find, they'll likely turn their attention toother properties he owns. He could be tied up with them for quite some time.

 

I don;t want anyone here to consider i am being rascist when i say the next thing because i am not, however, I think everyone accepts that we all have different beliefs and cultures. If I were you and if you are able, i would do all that you can to get your sister out of that situation immediately. As a HO I would not consider her safe where she is. I say this from experience, it is a fact that SOME Asian gentleman lust after non-Asian women, note I say LUST, not RESPECT. I know this because I work in communities that are almost soley Asian, or African etc., and I have had so many complaints from young female tenants who have to live within these communities that they suffer harassment to a great degree. A sort of harassment that perhaps an Asian lady would not get. I don;t really want to say anymore because you have to be so careful what you do say nowadays, so lets just say that there is a vast culture difference here, and i would consider your sister at risk. Anyone with a modicum of intelligence will know exactly what I am trying to get across here. I am NOT saying that we can;t all live together happily, because we can if we try.

 

But back to the practicalities, your sister, and boyfriend will have a tenancy of some sort, whether they have a copy of the agreement or not, and of course, if they have paid a deposit, it should have been protected. What I would do is book an appt either at Shelter, or your local authority homeless unit - actually do both. Shelter for action and assistance re the tenancy agreement and deposit, and the LA, just so they are aware (they may all ready be aware) of this landlord and what is going on. And at the back of my mind, something is nagging me about young people who need housing and the homeless persons act, so it may be very well worth a visit for advice.

 

Your sister needs to keep very quiet about moving out - I wouldn;t normally tell anyone to disappear and not give the notice required, but sometimes you just have to put human safety first, and I don't think your sister is safe where she currently is. She'll need to choose her time to do it, so perhaps she should take the new bedsit, and very gradually start moving her belongings in. She should tell no-one where she is going, and I wouldn;t even suggest having the post redirected either, mistakes can happen with the PO, and you don't want this man to find her., after what she overheard.

 

I would also recommend that she finds out who her local beat officer is, and goes to see them just to make them aware of what she heard, what has been going on, and how frightened she is about being traced and threatened - after all she's only just out of childhood legally, so the officers will listen to her and advise accordingly, she is a vulnerable young person. If she;s at all worried about that, ask her to book an appt with the Domestic Violence officer, who is usually female. The point of it, in addition to a layer of protection your sister, is that a trail of evidence is being created, so if anything were to happen in the future, it is all on record. And sometimes, these police officers can have great influence over LA's when it comes to reasons for urgent rehousing. Well worth a try.

 

I'd like to tell your sister to stick up for herself and cause him inordinate amounts of trouble, however, I accept that she is very young and vulnerable and won't be able to cope with this, I doubt if she has my temper, or the confidence to know her rights and see that she gets them.

 

Safety must come first, so she needs to get out of there now.

 

I do hope this gets sorted quickly, you must be worried sick about her.

Link to post
Share on other sites

Can she stay with you till the bedsit news comes through. Then get a few of your friends round and move her as soon as. Preferably from local gym. Even ask the local police to watch as she moves. When you are out get in touch with council enforcement team and fire inspection team, to inspect the property. It probably hasnt got a certificate as required since October. Maybe help someone else. SHELTER,as above poster said get in touch with and put your sister on the council housing list. Sooner or later something will come up.Tawnyowl.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...