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    • All Talk Talk Direct debits/standing orders, etc were all cancelled correctly and set up for BT. Talk Talk took the money from my debit card details which they had retained. I have now blocked this too. I just want my money back!
    • On the basis it was a direct debit from the bank. Why did you not use the DD guarantee and insist the bank refunds the money.     
    • Basically i can claim for my excess and loss of earnings as i was self employed and cost for hire of van, solicitors have asked for uninsured losses, if lossess are not included in claim i cant recover them at later date the letter states.  
    • Hi All,   On 26th May this year I called my broadband/phone service provider, Talk Talk, to inform them that I would be leaving them and moving to BT at the end of the month.  My contract with Talk Talk had officially ended back in October 2019 and I was just paying them on a monthly basis for continued service. I was advised that I did not need to do anything, as arrangements would be made on my behalf to keep my existing number etc between Talk Talk and BT.  I began my contract with BT on 1st June.  I cancelled my bank payment arrangements to Talk Talk and set up new ones for BT. I then received a bill from Talk Talk for June's monthly charges, which I ignored as I was no longer a customer, I owed them nothing, and they were not providing me with any kind of service. I then received a second bill from Talk Talk for July's monthly charges. I called Talk Talk to explain their error but they insisted that I was still a customer using their services.  This was despite me proving that I have been a BT customer for the past two months and paying BT for services that Talk Talk are claiming to be theirs. Talk Talk then took £60.39 from my bank account on 2nd August, despite having no authority or consent from me to do so.  I complained to my bank and they explained that utility companies hold on to customers payment details (despite GDPR) and this practice is common.  I have now instructed my bank to refuse any further payments to Talk Talk, by any means!. I phoned Talk Talk to complain and insist they repaid my money immediately as it had been obtained fraudulently and they are not providing any service to me anymore.  The adviser couldn't help much, but promised me a call from a manager later in the week.  The call never materialised. I called Talk Talk myself today, and after nearly four hours of phone calls, being put on hold, transferred, being made promises and making more calls, I have got nowhere. One manager did offer a token £30 payment which I obviously turned down.  I eventually hung up after being put on hold for over 20 minutes during a call lasting over an hour. These people are ignorant at best and impossible to deal with. Please could someone advise me on how to get my £60.39 back from these people?  
    • They can ask you to help them.   The reason for doing this is that the accident was between two private citizens with the Insurance companies covering the risk.  The Insurance company need your assistance to claim directly against the other driver, as the other drivers Insurance are not paying the claim.  Each Insurers pays 50% of the claim costs.     If you don't help the Insurers, I am not sure what they can do about this, as you are no longer a customer of theirs.   Perhaps ask whether they will cover your costs. e.g. time. 
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
nicnic1971

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Hi I would appreciate any advice on the following please. A few weeks ago I parked in a car park with a sign reading 'Exemption permit holders only waiting restricted to 1hr no return with 2 hrs'. In hindsight I appreciate I shouldnt have parked there but genuinely read it to mean that I could park there for an hour but permit holders were exempt and could park there longer. Stupid i know but at the time nature was calling and these spaces were near local toilets. At the time the there were several spaces so was not preventing anyone else parking there and I did look around for a warden to verify but couldnt see anyone. I was away for probably 10mins and returned to a ticket though still no one around, im sure they wear invisibility cloaks! Anyhow I have appealed twice, the first just appealing to their better nature, the second because a contravention code 16 was applied which relates to 'on street' parking. I appealed on the basis that this was a carpark but they have stated that it is adopted highway therefore the code is correct. Im just so annoyed when I think it would have been cheaper to risk urinating in the street as opposed to a genuine misunderstanding! I guess I will have to pay but would appreciate any advice? Thanks Nicola

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A photo of the sign may help along with the PCN.

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Just as a side note, I think your allowed to go to your rear nearside wheel if nature calls very loudly, without fear of getting into trouble?

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I have a pic on my phone of sign but cant find lead to upload to net but it is a blue background with white writing and reads as

Exemption Permit

Holders ONLY

Waiting Limited

to 1 hour

Return Prohibited

Within 1 hour

 

The PCN was issued by Sunderland City council and has the car and time details, unsure if there is something specific other than contravention code that would help.

 

Rusty 24 - yes thankyou I shall bear this in mind next time!!!!

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Sign doesn't sound legal its meant to have a white background.

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Thats interesting, i will pursue that lead thanks

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get the Order for the car park.

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nicnic1971 is this the spot behind the Bridges (the old bus station)? - If so no TMO is in place for it. I made a request in May this for for a copy of the TMO's for the whole of the City and nothing is listed for Brougham St. But it does include the enclave which is the back of the stores.

 

I would scan the entire document, but it is hundreds of pages and maps, and quite frankly I dont have time to do so. If it isn't this location let me know and i'll check and scan those individual pages.


Thanks

- Hobbie

 

--------------------------------------------------------

Under no circumstances should you speak with a Debt Collections Agency via telephone, request that all future correspondence is done in writing, a letter template for this can be located here.

 

Any views expressed are solely that of my own, any advice or information offered is provided in genuine good faith, and should be checked prior to acting upon.

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Hi Hobbie yes thats the exact spot! By no TMO (not sure what that stands for!) is in place does that mean the PCN is null and void? Many Thanks for your reply Nicola

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nic,

 

I guessed that well! maybe because it's the place everyone gets "done" by Sunderland. From the details I was given by the council the on the Traffic Management Order for the area was only one side of the road was included.

 

I've done a map to show you, the red line is where the TMO is enforce, the back side of Blandford street doesn't have any order in place. Hope this helps.

 

I've just won my appeal against Sunderland Council at the appeal tribunal, and i'm not not happy with the staff in the place.

 

28ssot2.jpg


Thanks

- Hobbie

 

--------------------------------------------------------

Under no circumstances should you speak with a Debt Collections Agency via telephone, request that all future correspondence is done in writing, a letter template for this can be located here.

 

Any views expressed are solely that of my own, any advice or information offered is provided in genuine good faith, and should be checked prior to acting upon.

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Just to be pedantic, in Sunderland, I believe that it is a TRO.

 

TMOs are only for London

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Pat,

 

Yes you are correct, I had miss-named it, it is a Traffic Regulation Order, under the Traffic Management Act 2004.


Thanks

- Hobbie

 

--------------------------------------------------------

Under no circumstances should you speak with a Debt Collections Agency via telephone, request that all future correspondence is done in writing, a letter template for this can be located here.

 

Any views expressed are solely that of my own, any advice or information offered is provided in genuine good faith, and should be checked prior to acting upon.

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Pat,

 

Yes you are correct, I had miss-named it, it is a Traffic Regulation Order, under the Traffic Management Act 2004.

 

Er, No

 

TROs are issued under the Road Traffic Regulation Act 1984.

 

TMA 2004 is for enforcement.

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