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    • I suggest that you write to the breeder immediately with a copy to the court and concede the cost of the puppy and also concede the excess costs for bringing that element of the claim. you will simply be conceding two points which frankly I don't think you can possibly win and it means that you're left with claims which are entirely winnable. Moreover the gesture of having written to the breeder making these concessions will show that you have tried hard to avoid litigation  and trouble and inconvenience to the court. even if the breeder refuses it, it will go to your credit that you have done this.    
    • Thank you. At this point I'm not sure how right or wrong I am.    But based on our conversation this evening I have gone back to the breeder via message and pointed out to them that I offer them one final chance to settle at 900 pounds.    They informed me their vets only said this treatment would cost 500. The same vets who don't notice a puppy who cant open his eyes.    And they are willing to settle at 500 as a gesture of good will. Ha! And this is why they wanted to mediate  to put this offer over. I advised that we wouldn't take less than 900 as a settlement. They arent interested.   I had to be quick as the money we used is our savings for some private health treatment we need to back in our banks by next month so really left me no choice but to bite the bullet and try and get this solved sooner rather than later     I appreciate your advice and hope the courts understand the full picture. 
    • Sorry for the additional post, I couldn't edit.   In Nolans letter uploaded in post #48, is that sufficient NOA? or does it have to be provided by the OC or Cabot?
    • After a brief consultation, the Financial Conduct Authority has now confirmed the tailored support measures for overdraft and consumer credit users affected by Covid-19. View the full article
    • Don't bother with the police. It won't get you anywhere and it's just a load of hassle. Your target will be Hermes. Get screenshots and evidence of everything and monitor this thread for a  fuller reply tomorrow   Please tell us more information. The value of the parcel, it's contents,  and dates
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

virgin media connection charges


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I am having a bit of a problem with virgin at the moment, my services are disconnected to tel: incoming only, no broadband, but I am still being charged for them, I have emailed and phoned but to no avail. I received a bill on 27/07, but my services were disconnected from 09/07, and there is no credit on the bill, but when I phoned they advised that it was my own fault I had been disconnected and they were right to charge me for ongoing services that I do not have. Can someone please clarify.

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Yes, they are within their right to continue to charge you your monthly line rental. I assume that you have an overdue amount on your account which is why they have had to restrict some of your services? If this is the case, as you have not upheld your side of the service contract (i.e. paying a balance before it is overdue) then they are entitled to restrict their services until this outstanding amount is cleared. However, this does not put the whole service contract on-hold as such, and they are in the right to proceed with the original service agreement of charging a line-rental per month. Doesn't seem fair from a customer's side, but it's fully understandable and legit from the business side.

 

That said, if you feel that by continuing to accrue monthly line rental charges you will not be in a position any time soon to be up-to-date with your account, give Virgin a call and speak to their collections department. They might be able to fully stop incoming calls as well and do something with your line rental to give you a chance to catch up.

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