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You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

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    • New app launched by Veteran owned UK     READ MORE HERE: https://www.gov.uk/government/news/new-app-launched-by-veteran-owned-uk
    • Hi   When you say lease is this a Private Rented Property? (is it a lease or an AST)   Exactly what type of Agreement did you have and start date and end date?   Was your Deposit protected in a Tenancy Deposit Scheme and your were given a copy of the Prescribed Terms of that Scheme?   When you moved out of the property was this agreed with the Landlord and a check out inspection agreed? (i note you mentioned they couldn't carry out the inspection due to covid-19)   Does your lease agreement have any clauses in it for 'Late Payment of Rent or Rent Arrears'? (if so what does it state)   Is there anything in the documentation from Lowell's giving a breakdown of this money owed? (does it have anything mentioning damage  or it is just rent arrears/charges)      
    • you can't continue the payments eitherway ...think about it............... so it makes no odds if you stop payments now does it...   it can't harm you by stopping else they'd be no point in either dro or pro-rata as it shows either would thus be pointless   pers i'd go DRO simply contact an approved intermediary
    • it's interesting to see the default has gone, but that would not have been the cra but lowells themselves, or poss the default reached 6yrs and was auto removed?   anyway no you don't take them to court and no don't need to settle the debt it's not harming you.   if you look at lowell claimform vanquis threads here (use our search to right) you'll see thats the usual twaddle they roll out for a CCA return which has never won them a court claim yet.    
    • So sorry but just to check do i write to all these about the debts and try get deal to reduce monthly payments and stop all interest first or do I stop payments then write to them ?    Same if I was going for the DRO option do I just sort out and apply for that first or stop all payments then apply for it .
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    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 6 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
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Is it wise to inform your insurers that you might be making a claim? We don't know the extent of damage yet or if it will come to a claim but it is the fault of a third party and there was fire service and police involvement.

 

Not sure if we should wait a few days until there is more info from the police or if we should involve our insurers even if we don't end up claiming.

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Your contract requires you to notify them of any incident which may give rise to a claim "as soon as possible".

 

A few days will not hurt - it's when people leave it for months or years that difficulties start.

 

But you need to notify them anyway, so best wait until you get as much info as you can - even if it is a police ref number.


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Thanks for that. Got a ref number and awaiting further visit from the police for a chat in slightly calmer circumstances than last night.

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