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    • Just so I'm clear then, are you posting here in an official capacity on behalf of the West Midlands Police? There's no reason for you not to answer that.
    • The discrepancy in your comment is the fact you stated you worked for the west midlands police and you then later went on to say you would report this website to the police, please explain why you would report a forum website to the force you work for? Would you not investigate it yourself?  You have also failed to acknowledge the complaints of all the victims of this individual who you claim is a 17 year old child and could not have been capable of doing any of this, so what you’re saying is that none of these fraudulent and evasive crimes were committed and that we should remove all findings due to you individually going out of your way to go to the suspects family home and not getting in touch with any of the victims about your findings, instead you, an alleged member of the police force, has come onto this forum website to disclose information about your investigation? You, an alleged police officer, have also blackmailed the members of this forum to remove their findings or you will threaten to prosecute, is this how prosecution works? I look forward to hearing from you LouiseAnnMarie
    • Hi ,   I don’t need to correspond with everyone who messages I will only liaise with the admin of this website going forward, I have tried to be fair and help by asking to keep personal information pictures etc of a underage child of the internet as this is against the LAW and will create many more serious problems   However, answering your question   I deal with all aspects of cyber bullying / online crime. 
    • Hi mark,   There isn’t any discrepancies in my comments at all, I do work for West Midlands police and this can be verified by the concerning party in addition, I have already filled a reported as this is what the family wished to do, if you read carefully it says I will also report this website and it’s admins if they accept this sort of behaviour, it is against the law to post pictures of a underage child on the internet including personal information which includes addresses age pictures etc   The boy who you have spoke about is 17 years old and is classed as a child you need to remove all pictures and personal information or this will excel into something a lot more serious I have warned you already if you don’t wish to listen and oblige to what is the LAW. I will make sure you will be prosecuted.   If it was your 17 year old child I’m sure you wouldn’t like for pictures of them to be plastered over the internet.    Thanks 
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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Does anyone know where a friends hubby would stand with his paternity leave?,he is a bit confused as to his entitlement as he works shifts on a four on four off basis,he is not sure how many actual days he is entitled to,ie,is it two working weeks,so 10 actual work days,or 14 days in total,or because he works the four on/off is he only entitled to 8 actual days off with his normal days off in between?,if anyone has any input it would be very helpful,thanks:?

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Hi jadzia


This link may help,


Paternity leave and pay : Directgov - Parents



A-Z Index








HOW NOT TO CLAIM...Click here!




.please remember that any advice i give is purely my own experience or opinion thankyou

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