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    • The funds were taken by eBay, rather than Paypal.  I presume Paypal collects the funds from eBay, and so eBay then sting me for the money.   But either way, before this money was taken from my account, my eBay account balance showed as -£85.  Yes, my bank account has been debited by this amount. eBay say that they are completely removed from the chargeback process, because it is carried out by the buyer's financial institution.  So, conveniently, they cannot help, other than by refunding the chargeback fee of £14. 
    • Perfect, thanks for the detailed response. Once question, do you know how long it takes for the breathing space to get applied? Say for example I have payments due in 4 days and I apply today how does that work? Also, sorry for sounding stupid but what do you mean by default once the breathing space is in place? I mean what does "Default" mean.  After the breathing space is over and I wanted more time, what would happen? I can and will afford the payments after a few months but I just need that breather to sort some stuff out, as I have said I have never missed a payment. Sorry for the many replies but after doing a quick search, correct me if i am wrong. If it then does go into default and it goes to a collection agency am I right in saying they will send many letters and they may consider a claim? and I should only response if an official MoneyClaim is made? Also, If it does go into default does this severely affect my credit score? or will this only be in the case if a CCJ is applied.
    • there isn't one yet use the default mentioned already there. that covers all 3 debts as i assume the PAPLOC is for all 3 debts? dx  
    • a chargeback via a paypal account used in an ebay sale doesn't usually result in funds being sucked from your bank account,  just that you attain a paypal negative balance. as you saying the money was taken by paypal from your bank account without you authorising this? or is it directly the buyers name that is shown? regarding the chargeback but either way you bank account HAS been debited? dx  
    • what solicitor is the PAPLOC from? then just search xxxx snotty letter dx  
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Tiscali NOT taking out direct deposit


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I have been signed up for a Tiscali broadband account for a year. I want to cancel it and move to another provider (I'm moving house).

 

When I signed up with Tiscali I provided them with my banking details so that they could withdraw the monthly charge directly. They have never done so! This would also explain why I never received a paper statement from them either. Nevertheless I have had broadband all this time and did receive the router/modem from them.

 

I am rather nervous now. While I certainly am happy to reveive free internet service, when I do cancel the account, they may very well notice and then attempt to bill me in one sum. (I will cancel the direct deposit BEFORE then however.)

 

Are they legally allowed to do that? Forget to withdraw money despite having been given all the information necessary and the bank recoginising it, but then turn around and demand payment because they forgot to take it out?

 

Thanks!

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Good luck with cancelling with Tiscali, i had major problems with this company.

I think the main problem is where the call centre is , and trying to explain problems, well you might aswell hit your head on a brick wall.

Anyway in 2003 i rang tiscalli told them i wanted to leave and i wanted the MAC code, i was told to put this in writing so i did, did not receive MAC code, rang them up and complained about this.

They gave me MAC code after a lot of moaning, anyway moved to sky broadband, 3 months later started getting calls from Tiscalli, saying i had not paid my bills, and they were going to cut me off ? That would of been a good one,they have no idea of what is going on.

Just to let you know this went on for months and months, i have always told people to stay away from this company,but it still seems that they are up to their old tricks.This will be a long hard struggle!!!

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