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    • Pleased to hear that.   A general comment, for future readers of this thread, from my experiences of being an Executor.   Most large companies have a centralised 'Bereavement' department and I've found it's best to notify the death to them rather than the general customer service call centres. Search the company's website for 'bereavement'.   The bereavement departments are in my experience staffed by people who understand the processes when someone dies both for the relatives/executors and within their own companies and they get things sorted efficiently. (I've never had to use Vodafone's though).
    • Hi All, A simple question really. I received a NTK ticket on a lease vehicle last year from Parking Eye. As expected, they were adamant i was at fault and no payment was made. I highlighted to them that their signage no longer had planning permission and this was ignored however since ignoring this, they have gone quiet and have been for roughly 6 months now. I know they can claim for up to 6 years(??) after. As it was a lease vehicle, the RK was the lease company. PE were provided my personal address and had been communicating with me via letter there. I have now moved house and what i would like to avoid is them issuing court papers, something which i know PE like to do, me not being aware and eventually ending up with a default CCJ against my name. I appreciate i could write to them and update my address with them however i worry this may "Wake them up" a bit regarding my case. What is the best approach here?
    • Forget the warranty that means nothing and a warranty does not replace or over rule your rights under CRA amongst other consumer legislation. which state that outside of 30days but within 6mts its the sellers that is responsibility to confirm the item faulty, which has been done.   contact amazon with that proof and demand a replacement, refund or repair as they feel fit.        
    • Thanks BN   I take it this is a good sign then like you say. I certainly won’t be making any payments to them.
    • And thats why you must stay clear of this company.....many thanks for the  update and we are delighted that you have been able to resolve this. Lets see if they are good as their word and do inform Ardent.   Topic title updated.....for now 
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    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 8 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
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      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
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I am just finding out about bankruptcy and bank charges etc, My girlfriends dad got made bankrupt in 2005 due to £3400 of debt to a supplier he was using in business? Does the supplier need a signed contract of suppliance to force this. And another thing he had was £1000's of bank charges and credit card payments for l8 payments. Can he claim these back, as RBOS are still holding some of his money to this day and also claimed all charges owed through bankruptcy. He had 3 vehichles which were taken under bankruptcy, even tho he arranged payment plan with them and they came and picked up with no warrant from court, just want to know if he as a case with any of these, thanks.

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Hi Elie....i'd definitely start reclaiming these charges....as for the £3400 of bad debt to a supplier, can I presume there was some sort of written contract / agreement ? Has he sent a Subject Access Request to the supplier ?


PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

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Hi Elie....i'd definitely start reclaiming these charges....as for the £3400 of bad debt to a supplier, can I presume there was some sort of written contract / agreement ? Has he sent a Subject Access Request to the supplier ?

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/212644-bankruptcy-bank-charges.html#post2334644

As far as i am aware there was no written contract just an hand shake and stuff the company had on computer? I.E. name, address and company name and obviously an account where he put everything on, we used to sign the odd invoice and now i have been told it was £4700 he got made bankrupt for but had no agreement/contract just an hand shake he said?:-|

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I am just finding out about bankruptcy and bank charges etc, My girlfriends dad got made bankrupt in 2005 due to £4700 of debt to a supplier he was using in business? Does the supplier need a signed contract of suppliance to force this. And another thing he had was £1000's of bank charges and credit card payments for l8 payments. Can he claim these back, as RBOS are still holding some of his money to this day and also claimed all charges owed through bankruptcy. He had 3 vehichles which were taken under bankruptcy, even tho he arranged payment plan with them and they came and picked up with no warrant from court, just want to know if he as a case with any of these, thanks.

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I would say that he should definitely make a start at reclaiming the charges Elie....


PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

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Charges from supplier and banks? What about vehicles, they just turned up without no warrant or anything, just a pick up truck, emptied car and vans and took them, then the finance company put in for £12000 out of bankruptcy, also bank charges and overdraft was cleared out of bankruptcy including the supplier who did not have a contract just some signed invoices.

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