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slebech0337

capital one says carges are fair and no refund

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hi all ive yet another question for you all.ive opened a letter from capital one

i sent them the letter to try and get back my charges ,but they replyed and said they recon the carges are fair bla bla bla but it was due the the charges that took the card over the limit ,so i sent the second letter ,then i got the reply today saying they are not changing their mind and dont bother writing again in so many words ,so any ideas on the next step,can i cca this lot.or is there a better way to handle this.

thanks :confused:

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Moving to Debt Forum

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thank you what am i doing wrong

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You now issue Court papers.

 

Jogs

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Subbing with interest. My mate has just got his Subject Access Request back from Cap 1 and he wants me to do the dirty work adding up the charges (from 2004 onwards) and writing to Cap 1 to get them refunded.


:cool::cool: Blondmusic :cool::cool:

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have we got a template letter for this or how do you go about this

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Capital One - The Consumer Forums

 

Other Institutions Successes - The Consumer Forums

 

have a read around the above links to get some more knowledge as to the process.

 

if you have sent a lba and they have refused it's time to go to court stage.

 

you need to get a N1

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/120-zootscoot

 

Ida x


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