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Waa Waa

Vodafone Extend contract

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Hi all,

I took out a mobile contract with Vodafone on the 16th june 2009. On my first bill they charged me 100 GBP for a deposit on the contract. As it was refundable after 6 months i decided it was fair and paid them the amount due.

Just recently i got a letter dated 20th july 2009 stating that i had agreed to extend my contract by six months. I did not ask for this.

What re-course do i have available to me?

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Guest Old_andrew2018

Write to them with a request for their complaints procedure.

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Hi Waa Waa

 

That is unusual.

 

Don't worry I'm sure I can get to the bottom of this for you. Send me an email from Vodafone - Mobile Phones, Mobile Internet, Broadband & Email with your details, a link to this thread and WRT135 in the body of the text and I'll get an answer for you.

 

Speak to you soon.

 

Kirsty

Web Relations Team

Vodafone UK

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