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Trying to VT our car but Welcome will not respond!


maidenvoyage
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Hi There,

 

We bought a car with Welcome in March 2007 over 48 months. Never missed a payment and in March 2009 when the 2 years were up wrote to Welcome asking to VT. The letter was sent as recorded delivery and they signed for it but no response. We wrote again in April, no response. Phoned in May and they said they had written to us but we have not had any letters from them.:( Wrote again in May saying we still want to VT and still no response from them. We are still paying our monthly DD to them but really want to be free from this huge debt. Has anyone got any idea how we can get a response from Welcome? Thanks for reading.

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If I was in your position i'd be tempted to do the same...but be prepared for the added charges they'll whack on to your account. £25 for a home visit etc.

 

Hope you're able to find a solution :(, i'm sure there must be others on here in a similar situation who'll be able to advise.

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ok

lets sort these cretins out

 

for the sake of a few weeks, dont cancel your dd as it can be used as an excuse not to vt

 

forget local/branch level

 

did you send your letters to compliance in nottingham

 

ill post the address if needed

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ok

this is what i want you to do

 

send another letter to

welcome financial services

compliance

ruddington fields business park

ruddington

nottingham

ng11 6nz

 

enclose a copy of your letters and recorded numbers

 

lets be generouse

if they will not acknowledge the vt or respond by say 14/08/09 welcome will be liable for 25 quid a day storage costs unless you have notice of a different arangement

 

that should wake them up

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ok

this is what i want you to do

 

send another letter to

welcome financial services

compliance

ruddington fields business park

ruddington

nottingham

ng11 6nz

 

enclose a copy of your letters and recorded numbers

 

lets be generouse

if they will not acknowledge the vt or respond by say 14/08/09 welcome will be liable for 25 quid a day storage costs unless you have notice of a different arangement

 

that should wake them up

 

Right, okay, I'll do a letter now. I'll be amazed if they reply!!!:D

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