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    • Emmzzi - you are correct! I'd never actually done the maths like that, I think in the past (I've been there for 5 years, company going for about 9), there was only ever 8 drivers, and even now most of them don't take all their holiday entitlement each year historically anyway because of this culture of "presenteeism" and the natural replaceability of old hairy-ass drivers like ourselves. Unfortunately people like me/us are a dime a dozen to management....   Complain too much, off you pop and there are a thousand more like you to replace you, so be grateful and keep schtum.   However, I'm now starting to feel a bit aggrieved about this deliberate "taking the p**s" stance from manager.    Now there's 12 rather than 8 drivers you are quite correct Emmzzi - genuinely I hadn't seen that. Thanks. More ammunition for me. Ta 
    • you have 25 days remaining. 12 drivers x 5 weeks = 60 weeks, which is more than exist in a year.   This rule will never work.    
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    • Appreciate the opinion Ericsbrother thanks.    It's one of those situations where I can be right yet still lose out. I'll certainly get him to put his refusal in writing though.    It's also difficult because his policy is "only one driver can be off at any one time for holiday". Fair enough, I understand why. However, if that means there aren't physically enough days left in the year for all 12ish drivers to take their entitlement before year end, then it becomes problematic.   My request for last week in August has been refused because there's already a driver booked off. So, I understand insomuch. Every other darn week has now got someone off on holiday now till mid Nov!!!    I may need to force the issue with this last week in Aug. It's just a shame that things always end up this way. It's not my first rodeo with small-minded petty middle-mingers types. Shouldn't have to be this way.    
    • I suddenly got a text message from CRS just a few minutes ago saying their solicitors had issued a letter of claim.   Yet a couple of weeks ago their page said they were no longer dealing with this account. Yet suddenly it's open again and they are sending a letter of claim?   Help?   This is what it said.   I assumed that CRS were no longer dealing with this . I didn't expect to suddenly get a notification that they are sending a letter of claim.   Can they actually do this still after saying they aren't dealing with the account any more?  
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maidenvoyage

Trying to VT our car but Welcome will not respond!

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Hi There,

 

We bought a car with Welcome in March 2007 over 48 months. Never missed a payment and in March 2009 when the 2 years were up wrote to Welcome asking to VT. The letter was sent as recorded delivery and they signed for it but no response. We wrote again in April, no response. Phoned in May and they said they had written to us but we have not had any letters from them.:( Wrote again in May saying we still want to VT and still no response from them. We are still paying our monthly DD to them but really want to be free from this huge debt. Has anyone got any idea how we can get a response from Welcome? Thanks for reading.

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Given the current state of affairs at Cattles/Welcome, you aren't likely to get a response any time soon. Sorry to be negative!

T2

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I am tempted to cancel the dd and then they will have to contact us.:(

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If I was in your position i'd be tempted to do the same...but be prepared for the added charges they'll whack on to your account. £25 for a home visit etc.

 

Hope you're able to find a solution :(, i'm sure there must be others on here in a similar situation who'll be able to advise.

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ok

lets sort these cretins out

 

for the sake of a few weeks, dont cancel your dd as it can be used as an excuse not to vt

 

forget local/branch level

 

did you send your letters to compliance in nottingham

 

ill post the address if needed

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Yes, everything went to Nottingham but I addressed it to customer service (what a joke) dept.

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ok

this is what i want you to do

 

send another letter to

welcome financial services

compliance

ruddington fields business park

ruddington

nottingham

ng11 6nz

 

enclose a copy of your letters and recorded numbers

 

lets be generouse

if they will not acknowledge the vt or respond by say 14/08/09 welcome will be liable for 25 quid a day storage costs unless you have notice of a different arangement

 

that should wake them up

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remember

 

address it COMPLIANCE

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ok

this is what i want you to do

 

send another letter to

welcome financial services

compliance

ruddington fields business park

ruddington

nottingham

ng11 6nz

 

enclose a copy of your letters and recorded numbers

 

lets be generouse

if they will not acknowledge the vt or respond by say 14/08/09 welcome will be liable for 25 quid a day storage costs unless you have notice of a different arangement

 

that should wake them up

 

Right, okay, I'll do a letter now. I'll be amazed if they reply!!!:D

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I hope they do...I'd love to see what they say about the storage costs they will soon owe you :)

 

Do keep us updated!

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