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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Egg not playing nicely


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Hi All,

 

I have to say that this site is fantastic and there are hundreds reading this who like me willl one day register and send thanks.

 

I have an Egg card and an Egg loan, however they dont see me as a valued customer! (sic)

 

They first cancelled my card for no good reason but I read on here that I am not the only one - I really thought I had done somethign badly wrong!

 

After reading on a website about CCA and clearing debts I sent letters to Egg and also to Studio and then when i heard nothing after three weeks I have stopped all my direct debits and sent a second letter saying account dispute.

 

I have been told not to pay Egg any more money and my problem is that Egg now are calling and threatening all sorts.

 

I have not seen any letters and Egg are saying that they did send a letter and that I cannot not pay them and that I will have to pay fines and my credit rating will be affected.

 

Have I made a big mistake, should I tell them I have received nothing and account is still in dispute? They obviosuly know more than me and I feel really scared now eveytime the phone ring or the door goes.

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thanks Stella, I have read those and others before I am a member of this website.

 

The man on the phone from Egg told me that I shoudl not have withheld the payments and this mistake will stay with me for 6 years - maybe even for life. Have I made a big mistake here?

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Is it just the card that you have stopped paying?

 

When did you apply for it?

 

Was it online?

 

You said that you sent a second letter - did you tell them that you had recieved nothing in that?

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Egg will deny receiving anything. They've taken 6 payments (3 loan and 3 cc) from my DMP and still deny receiving my letters advising them of my appointed 3rd party, the authority to act, the proposal and in the case of the CC the money! It's all par for the course with Egg. Don't let them get you down! Just keep everything!

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thanks for all ther replies.

 

I had a letter this morning saying that my debt had risen to an unacceptable level - i have only held one or two payments!

 

it is as if they dont see my cca request that i sent recorded and they dont see my disputer letter also recorded post.

 

what do i do next, is it pobbible that the credit agreement was lost in the post, is it a parcel sat in the sorting office? what can i tell them?

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Sorry to keep adding to my questions - its just that not responding to Egg is making me nervous.

 

Should I wait for them to send a reply to the CCA request? They claim that they have and I have sent a secure saying that I have recived nothing and that the 12 days over over and the debts are in dispute.

 

If they do reply and the debt is encorcable - will they be able to levy the charges and negative credit scores and how can I prevent this?

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MSB - what more can we say. You feeling nervous is exactly how they're trying to make you feel.Y ou have the proof you need that they have received your letters. However, if it's making you nervous copy everything you have - the original letters and proof of delivery and send it all to them one more time recorded. In your covering letter state the facts including who signed for it. Then there really is nothing else you can do. If they call tell them writing only as per letter of x received by them y and further calls will be deemed harrassment. Do NOT enter into a conversation with them. If it ever goes to court you have everything documented for your defense plus some...

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I have recieved another email from them stating that they have complied wit hmy CCA request(s) and that my account is not in dispute. If I wish to make a complaint then I should contact an address and they will either deal with the complain or forward to financial ombudsman.

 

In the meantime, they will fine my £12 for every failed collection of the funds and it seems they can try to collect the money several times per month - which coudl soon add up as it is £12 on each account.

 

Is it possible that they are playing games and my account is not enforeceable? Surerly until they have complied with the CCA request they cannot ignore the law and force me to pay and add fines?

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they can do what they like, but until they comply with the CAA you are entitled to withhold payments. print and save that e-mail and write (not e-mail) to them again stating the account is in dispute - you'll find the appropriate letter on this forum or someone may paste it here for you. If the produce an enforceable CAA then you can start the process of reclaiming back the charges they've applied ot the account - but one step at a time.

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thanks once again for all ther help. Reading my emails on here I must sound really thick to go along with it and be worried - im not usually slow but it is a difficult situation.

 

I have already sent the below letter, can anyone advise if there is something more I can send, is there a letter that puts into their language that they have ignored my request and as such the accounts are in dispute?

 

Also the sums of money I owe are quite low and I will soon be out of debt - I hope! Is it worth me making an offer to them as I am sure one way or another I could pay off one of the accounts - Im sure with the worldwide situation that they just want to habve less debts on the books and that is why they cancelled my Egg credit card. the thing is at the time I was living in sin with my flexible freind but when I relaised I coudlnt get another card and transfer the balanace I had a few hard months and it was the best thing that could happen as I am now on a determined road to being debt free!

 

letter....

 

With reference to my previous letters, I wish to draw you attention to your company's lack of compliance with my legal request. On xxxxxxxxx I made a formal request for a true signed agreement for the alleged account under consumer credit Act 1974 s77/8. A copy of which is enclosed for your perusal and ease of reference. You have failed to comply with request, and as such the account entered default on xxxxxxxxxx.

 

As you may not be aware, failure to comply with this request within 12 working days renders the alleged debt UNENFORCEABLE in law. Furthermore, if this non-compliance continues for a further month then a summary, criminal offence is committed. Therefore this account has become unenforceable at law. Furthermore you should be aware that a creditor is not permitted to take ANY action against an account whilst it remains in dispute, consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

 

The lack of a compliant credit agreement is a very clear dispute and as such the following applies.

a, may not demand any payment on the account, nor am I obliged to offer any payment to you.

b, may not add further interest or any charges to the account.

c, may not pass the account to a third party.

d, may not register any information in respect of the account with any credit reference agency.

e, may not issue a default notice related to the account.

 

 

After taking legal advice, I am of the opinion that your continued pursuit is in violation of the Administration of Justice Act 1970 section 40, Protection from harassment Act 1997 section 3 as well as breaching a number of the OFT Collection Guidelines.

 

I reserve the right to report your actions to any such regulatory authorities as I see fit. You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint.

 

I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you would prefer to do this than merely respond with standard letters and leaflets.

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  • 2 weeks later...

Hello, can anyone please offer me some more help. I have now recieved a default notice which gives me less than 3 weeks to pay up the 2 months plus penalties or they will take me to court.

 

I have sent the CCA request and the 12 day letter and recieved no response. Is the law so against me that they can demand payments when they have ignored my request.

 

I really do feel like I am powerless now, can anyone please help? :eek:

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Don't Panic about them, just because they tell you something, doesn't make it so. I stopped paying them over 2 years ago, have gone through all of this before, threats, Defaults, then Moorcroft, Then Fredricksons, no doubt some other chancer at a future date

 

They say they haven't received your letters (you have this in writing from them) You can prove catagorically that they have - this proves them to be liars - You are right and they are wrong

 

They say that this may saty with you forever, the law states at the worst it stays on record for 6 years - this proves them to be liars. You are right and they are wrong

 

They know what the law is, they don't need you to remind them, the CCA is supposed to be their bread and butter, they (like all of the rest) seem to have selective amnesia, they only remember the bits that suit them.

 

They will phone you when they shouldn't.

They will write to you and threaten you when they shouldn't.

They will issue demands and Defaults against defaulted accounts.

They will try to scare you into panic in the hope that you will pay.

They know they are in breach of the OFT guidelines

They know that nothing qwill be done about their illegalities.

 

You are right and they are wrong, just because they are a big corporation doesn't change this

 

So they will continue doing what they do until someone makes them stop

 

You have made a legal request for the CCA in line with the law of this country - the same law they rely on in order to loan out money and receive payments, if they choose to ignore your request, this is fine and really not your problem, as long as you retain copies of all of the correspondence (yours and theirs) then you really have nothing to worry about. You are right and they are wrong

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HELP!

 

They are still hounding me, waking up the kids late at night anf first thing in the morning. the claims departmwent are a differant department and that Egg dont write letters. What can I do or say to stop them?

 

I still think they are going to pull a stunt leaving me up sh*t creack? Anyone else been down this path and doesnt regret it?

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unplug the phone until you're ready for the phone to ring or buy a truecall system? Funily enough, I've never had a call from EGG. Ignore the not writing letters bit, make sure you send yours recorded delivery. Send them a harrassment letter (if you haven't already done so) and read the bulk of that out over the phone to the next person from EGG that calls then hang up. Refuse to answer their security questons first and tell them the call is being recorded. How you conduct things depends on what your objectives are....

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As a further update I have recived two letter from Egg today, one for the card account and one for the loan account.

 

The letters bascially say that they have complied with the CCA request and reading the details it seems that this is a standard letter where they think that I have recieved a 'fake' or dubious response to the cca whereas in actual fact I have recieved nothing.

 

Before I default in a few days should another letter telling them again that I recieve nothing?

 

They also say that I can complain to the financial ombudsman, but doing so means that they wont be able to speak with me directly - does this mean it will also get the collections department off my back?

 

I get the feeling that they are either very clever and playing a game or very struipd and dont know what they are doing.

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