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Hi

 

A wee bit advice please - I have sent RBOS a SAR as I want info on all my accounts both opened and closed. I have had a quite quick response on my open accounts but nothing on any closed ones - there's still plently of time until the 40 days are up but should I remind them I want the info on the closed ones too ? Or just wait and see what comes in the next few weeks (I'm guess its easier to get current data than old)?

 

Cheers

 

Stuart

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edit this to suit:

 

LETTER BEFORE ACTION

Section 7 – Data Protection Act 1998

 

Dear Sir/Madam

 

Account: xxxxxxxx

 

I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated (Insert Date). The disclosure of personal data is incomplete in that at least the following documents are missing.

 

(Adapt this next section to your situation)

 

1) You have failed to provide a complete list of transactions and charges for account numbers 12345678 and 12345484

2) You have provided no notes, or documents relating to any legal action between you and myself.

3) You have provided no notes, or documents relating to instances of manual intervention.

 

This is not an exhaustive list by any means, it is just an example of some of the information I am missing.

 

Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998.

 

You have a further (Insert number of days remaining) days to comply.

 

Yours faithfully

 

ida x


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