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    • Emmzzi - you are correct! I'd never actually done the maths like that, I think in the past (I've been there for 5 years, company going for about 9), there was only ever 8 drivers, and even now most of them don't take all their holiday entitlement each year historically anyway because of this culture of "presenteeism" and the natural replaceability of old hairy-ass drivers like ourselves. Unfortunately people like me/us are a dime a dozen to management....   Complain too much, off you pop and there are a thousand more like you to replace you, so be grateful and keep schtum.   However, I'm now starting to feel a bit aggrieved about this deliberate "taking the p**s" stance from manager.    Now there's 12 rather than 8 drivers you are quite correct Emmzzi - genuinely I hadn't seen that. Thanks. More ammunition for me. Ta 
    • you have 25 days remaining. 12 drivers x 5 weeks = 60 weeks, which is more than exist in a year.   This rule will never work.    
    • Shouldnt be able to? Are they open? We usually advise not to contact them over the phone but.... You might have too?  
    • Appreciate the opinion Ericsbrother thanks.    It's one of those situations where I can be right yet still lose out. I'll certainly get him to put his refusal in writing though.    It's also difficult because his policy is "only one driver can be off at any one time for holiday". Fair enough, I understand why. However, if that means there aren't physically enough days left in the year for all 12ish drivers to take their entitlement before year end, then it becomes problematic.   My request for last week in August has been refused because there's already a driver booked off. So, I understand insomuch. Every other darn week has now got someone off on holiday now till mid Nov!!!    I may need to force the issue with this last week in Aug. It's just a shame that things always end up this way. It's not my first rodeo with small-minded petty middle-mingers types. Shouldn't have to be this way.    
    • I suddenly got a text message from CRS just a few minutes ago saying their solicitors had issued a letter of claim.   Yet a couple of weeks ago their page said they were no longer dealing with this account. Yet suddenly it's open again and they are sending a letter of claim?   Help?   This is what it said.   I assumed that CRS were no longer dealing with this . I didn't expect to suddenly get a notification that they are sending a letter of claim.   Can they actually do this still after saying they aren't dealing with the account any more?  
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
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    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
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    • The controversial sub-prime lender says the City watchdog is investigating its practices.
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A wee bit advice please - I have sent RBOS a SAR as I want info on all my accounts both opened and closed. I have had a quite quick response on my open accounts but nothing on any closed ones - there's still plently of time until the 40 days are up but should I remind them I want the info on the closed ones too ? Or just wait and see what comes in the next few weeks (I'm guess its easier to get current data than old)?





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edit this to suit:



Section 7 – Data Protection Act 1998


Dear Sir/Madam


Account: xxxxxxxx


I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated (Insert Date). The disclosure of personal data is incomplete in that at least the following documents are missing.


(Adapt this next section to your situation)


1) You have failed to provide a complete list of transactions and charges for account numbers 12345678 and 12345484

2) You have provided no notes, or documents relating to any legal action between you and myself.

3) You have provided no notes, or documents relating to instances of manual intervention.


This is not an exhaustive list by any means, it is just an example of some of the information I am missing.


Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998.


You have a further (Insert number of days remaining) days to comply.


Yours faithfully


ida x

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