Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

still Statute Barrred if made payment??

Please note that this topic has not had any new posts for the last 4005 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi, I have tried to find a thread that decribes this fully so hope someone can help me.

I was contacted about 12 months ago by a DCA for a debt from approx 2000 - 2001. They threatened all manner of collection tactics and 'persuaded' me to make a payment arrangement with them. The debt itself was for about £10,000 and I have been paying them £50 per month for about 1 year.

Recently I was contacted by a different DCA regarding a different debt and was advised to look into it being statute barred which I have actioned (thanks to the templates from here)

this has made me think about the first debt, as I have seen somewhere that if 6 years passed before making any payments then the debt is still considered unenforceable even though I have made the payments and probably in doing this acknowledged the debt. Is this correct? if it is how should I go about advising the DCA? is there a template letter that would fit this?


sorry its so many questions, hope someone can help

Link to post
Share on other sites

You are correct, once Stat barred always Stat Barred.


Send this





Expct them to come back saying you have paid or adapt letter saying you have become aware that 6 yrs had passed before they bullied you into payment.


Also report them to OFT, TS etc.



Link to post
Share on other sites

No. If you made the payment after 6 years with no acknoweldgement it does not become "unbarred". You have to have made a payment within the 6 years for the clock to start ticking again.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.



Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)





Link to post
Share on other sites
  • 2 months later...

Hello all, I have finally now had a letter from the DCA (instant silver) involved in this (I have misplaced any previous correspondance so didn't have the reference number) because I had made payments towards the debt I tweaked the template a little. Could anyone have a look over this and let me know if I am making a mistake with my changes?


Dear Sir/Madam


You have contacted us regarding the account with the above reference number, which you claim is owed by ourselves.


We would point out that under the Limitation Act 1980 Section 5 “an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.”


We would also point out that the OFT say under their Debt Collection Guidance on statute barred debt that “it is unfair to pursue the debt if the debtor has heard nothing from the creditor during the relevant limitation period”.


A period of time greater than this transpired between the occurrence of this alleged debt and any payments coerced from myself towards it. Therefore we believe the act applies and this alleged debt is Statute Barred.


Unless you can provide evidence of payment or written contact from us in the relevant period under Section 5 of the Limitation Act, we suggest that you are no longer able to take any court action against us to recover the alleged amount claimed.


The OFT Debt Collection Guidance states further that “continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statute barred could amount to harassment contrary to CPUTR2008


We await your written confirmation that this matter is now closed and that no further contact will be made concerning the above account after that last letter.


We look forward to your reply.


Yours faithfully

Link to post
Share on other sites

Yes that's fine.

Anthrax alert at debt collectors caused by box of doughnuts


Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.


Vir prudens non contra ventum mingit



17 Port & Maritime Regiment RCT

Link to post
Share on other sites

Perhaps you should add that if they continue to pester you without providing proof that there is no six year window where you have not paid into or acknowledged the debt, then you will, without hesitation, report them to trading standards.


What the heck.... ring trading standards anyway (08454 040506) and report them because you can be sure that they know it's a statute barred account.

Link to post
Share on other sites

As far as I know, if you pay into a statute barred account you do not have grounds to get the money back. You still owe(d) the money. "Statute Barred" only removes their permission to press for payment.

Link to post
Share on other sites
  • 2 weeks later...

Hi, I have received a letter back from the DCA today which may change this a little for me :(


Their rather short letter states 'The agreement has already been enforced and judgement entered' it goes on to say immediate proposal for payment is required to prevent further court action.


it quotes Uxbridge county court and a claim number.


I don't specifically remember a CCJ against me, but at the time of the original debt there was a number of financial issues and did bury my head a little so could be accurate.


do I have any further options to stop me having to pay them anything? I am not really in a position to offer much.


I have read on other threads about asking for proof of the original agreement amongst other things could I or should I pursue this? or does the CCJ over ride this anyway


any help you can offer is greatly appreciated



Link to post
Share on other sites

you need to find out if you do in fact have a ccj and when it was granted. either call uxbridge cc and ask or check your credit file



i would not trust a dca to be clear about ccj's so would always advise to check yourself


ida x

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.


Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

They may indeed have a CCJ but if it's over six years old they would have to apply to the court for permission to enforce it & show very good reasons why they didn't in the past.


Does this CCJ show on your credit file? If not it's over six years old.

Anthrax alert at debt collectors caused by box of doughnuts


Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.


Vir prudens non contra ventum mingit



17 Port & Maritime Regiment RCT

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...