Jump to content


  • Tweets

  • Posts

    • The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic. View the full article
    • Iv decided I’m going to ring tomorrow and just admit everything.
    • doesn't say WILL anything anywhere... nothing to panic about at all. read it properly.   stop believing and inserting imaginary things from your mind that they don't say at all . it's a std threat-o-gram we've seen here 10'000 of times before on all manner of debt issues.   pers i'd be contacting your insurance company directly , i bet as with most of these threat-o-grams they have no knowledge at all that J&P have sent that letter.   typically these companies offer a sum of money to them to be given details in a one line spreadsheet of sums that are outstanding or though possibly owed. they then send out letters hoping people will wet themselves and blindly cough up without reading the letter carefully and dealing only with whomever is their stated client.   read the red bits below too.  
    • I didn’t sleep much last night and it’s making me feel pretty sick.    there is a line that says if I ignore the letter they have issues to issue and serve proceedings without further notice. It also says if I do not consider the amount correct I should respond on 14 days but if I don’t pay within 14 days they’ll issue legal proceedings    would it be acceptable to reply and say due to the time elapsed I would need further time to address this matter.   Ask if they could confirm the account the BACS was transferred too.   Also saying that when selling the car we were told by the dealer it was registered as a cat 3 write off and it reduce the cars value by half.   Can I ask them to confirm why the car was registered as a write off when they state it was repaired    sorry if this doesn’t make sense,  a letter from a solicitor has scared me
  • Our picks

    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 4 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

Please note that this topic has not had any new posts for the last 4065 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Some advise is needed.

 

My partner and I signed up to EDF 3 months ago as we were not happy paying the high rates on NPower prepayment meter. EDF said they would give us a quarterly bill, I explained the landlord wanted a key / token meter as when we move out; they want tenants on DSS moved in and thus a key meter would be easier for them.

 

I emailed this to EDF and they advised me to continue to use my payment meter, which I have done. Imagine my suprise when I had a bill off of EDF for £156 yesterday. I have contacted NPower who have non of the payments I make on this meter as I no longer deal with them, I am now worried where the money I have topped up on this meter has been going.

 

I have already mailed a complaint and a copy of the email from EDF sent advising me to keep using my meter.

 

Any advice would be appreciated.

 

Bearington.

Link to post
Share on other sites

so the meter was not exchanged then?

sounds like a simple case of your meter number not being linked to your customer number.

 

dx

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

Link to post
Share on other sites

sorry

you say prepayment meter - those are normally key/card.

you cant have quarterly billing with one of those meters.........confused.

 

dx

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

Link to post
Share on other sites

EDF should have sent you a new key or reference number for buying payment cards. Otherwise all of the payments will be going to your old supplier N Power, instead of EDF

Link to post
Share on other sites
EDF should have sent you a new key or reference number for buying payment cards. Otherwise all of the payments will be going to your old supplier N Power, instead of EDF

 

See, that makes sense and helpfully, EDF haven't supplied anything other than the advice to keep using my old top up key. NPower have said they aren't getting any of these payments as my account with them was closed 3 months ago.

 

I refuse to pay again for electric when I have already done so.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...