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    • Okay, that will suffice as a letter of rejection – although I don't understand why you have to write pages and pages of everything instead of simply making the point that you need to make. The same with your claim form. It's a great shame that you haven't actually stated your your main cause of action on your claim form which is that you asserted your statutory right to reject and that the dealer breach their statutory duty by not accepting the rejection and refusing to refund. This is a glaring omission and at some point you have to remedy it. If you haven't actually claimed that then you haven't given the dealer an opportunity to defend on that particular point – and of course by not bringing it up now, in principle you are not asking the court to address that point. You should amend the claim. Once you sue on the basis that you have asserted your right to reject and that the dealer refuses to comply, then you have pretty well 100% chance of winning. However, you are not exploiting this because you have not raised this in your particulars of claim. Strictly speaking you should amend the claim and then the dealer should have a further right to put in a defence. Of course I may have missed it in your nine page particulars of claim so please will you confirm that you did not raise the issue of rejection in your claim form.
    • Thanks - I got this off ABTA website   If there are significant changes to the main characteristics of the holiday that mean a significant change to the holiday as whole you are entitled to an offer of an alternative holiday, or a refund of your holiday cost. ABTA cannot determine what is and isn’t a significant change to your particular package holiday, however a general overview of what might be a significant change is below:   a change of resort;  a change of accommodation to that of a lower category and/or price;  a change of flight time or delay of flight of more than 12 hours (in respect of a 14-day duration.  A change of flight time less than 12 hours may still be regarded as a significant change in respect of a lesser duration) or involving a reduction in time spent at the resort which is significant in relation to the length of the holiday;  a change of airport that's inconvenient to you.  If the holiday or trip can’t actually be provided due to closures and limitations, then you have a right to a refund.   On Jet 2 T & C's it does say a change of accommodation is a minor change,   however,  I think that is subjective as what is minor to one person is possible significant to another and to me it is significant that the hotel is closed.   They have not even said what they would offer me so I agree I don't think we should pay any balance until this is at least discussed.   There are only 2 other hotels in Punta Prima which offer all inclusive and both get poorer reviews that the one we booked.   I know this won't make a difference to Jet2, however one of them is also 1.5km from the beach! Our booked accommodation was actually on the beach.   I am so frustrated with Jet 2 and unsure where to turn now.
    • Well you need to show some financial reason for the temp lapse in reasoning..   And it would help to mention and send proof that since the event in January...you have used and purchased your own passes regularly so have learnt from your mistake   I would get this in today Time is tight to court case
    • Hi    Thanks for your comments    Here is my 1st letter of rejection sent by RD and amended Def response    Hope this is a bit better now Redact 1st Letter to DF Autos complain about VW polo.doc Defendant Response.doc
    • You should certainly pointed out to them as quickly as possible. Do in writing. However, you will need to assess the cost of the damage – the repair –. I don't know anything about this vehicle – is a new vehicle? Although the damage might be unsightly, is it very important to you to get it repaired? Or would simply a financial compensation satisfy you?  
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Some advise is needed.

 

My partner and I signed up to EDF 3 months ago as we were not happy paying the high rates on NPower prepayment meter. EDF said they would give us a quarterly bill, I explained the landlord wanted a key / token meter as when we move out; they want tenants on DSS moved in and thus a key meter would be easier for them.

 

I emailed this to EDF and they advised me to continue to use my payment meter, which I have done. Imagine my suprise when I had a bill off of EDF for £156 yesterday. I have contacted NPower who have non of the payments I make on this meter as I no longer deal with them, I am now worried where the money I have topped up on this meter has been going.

 

I have already mailed a complaint and a copy of the email from EDF sent advising me to keep using my meter.

 

Any advice would be appreciated.

 

Bearington.

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so the meter was not exchanged then?

sounds like a simple case of your meter number not being linked to your customer number.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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They didn't change the meter - should they have done?

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sorry

you say prepayment meter - those are normally key/card.

you cant have quarterly billing with one of those meters.........confused.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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EDF should have sent you a new key or reference number for buying payment cards. Otherwise all of the payments will be going to your old supplier N Power, instead of EDF

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EDF should have sent you a new key or reference number for buying payment cards. Otherwise all of the payments will be going to your old supplier N Power, instead of EDF

 

See, that makes sense and helpfully, EDF haven't supplied anything other than the advice to keep using my old top up key. NPower have said they aren't getting any of these payments as my account with them was closed 3 months ago.

 

I refuse to pay again for electric when I have already done so.

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Success.

 

Had an email today admitting the mistake and they've amended my details to show a payment meter rather than a bill.

 

Huzzah!

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