Jump to content


  • Tweets

  • Posts

    • ignore stop panicking about a whole nothing burger. 100's of threads here. dx  
    • this is not America, don't keep believing what you see on TV or about the USA means that happens here, it DOES NOT. you won't and they can't use character assassination to try and discredit you nor can they access ANYTHING that is not already in the PUBLIC domain about you. none of which you are fretting about are PUBLIC RECORDS. as for 'being arrested = a criminal record' = untrue. where did you ever get that idea from?? it is not publicly available and is only held on police PNC. and no your details cannot be published in a news paper = same rules apply to you as the accused, in fact even more so. you really do appears to be reading some very weird websites..  
    • Thanks dx and jk.   I'll just ignore them. I did check the advice given in other threads but wanted to be sure that was still relevant to my situation.  Thanks again. Appreciate the support 
    • I've been on this site for eight years and I haven't seen one PPC case where a DCA turned up at the motorist's door. Even if they did they couldn't do anything, but in any case it's never happened. If you read this short thread you will see all the stages of the legal procedure all the way to winning in court, which is highly unlikely to be necessary in your case  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
    • They upped the quote by £120 in the end, forcing me to go elsewhee
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

First Direct CCA- Is this enforceable??


roygoodbeat
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2556 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • 3 weeks later...
  • 1 month later...

Sent the letter stating that is was unenforceable.

 

 

Their response.

 

 

To roll up the debt into one account and get their solicitors to start calling and writing demanding immediate repayment.

 

 

I also had a loan with them.

 

 

Offered a payment schedule and started paying.

 

 

They've ignored this and roled this into the debt.

 

 

The CC and overdraft are in dispute and this is the second party that they have now passed this onto.

 

 

This surely is another breach?

Link to post
Share on other sites

  • 1 month later...
  • 1 month later...

Any advice?

 

 

I have received confirmation today that they have rolled my cc, overdraft and loan into one account.

 

 

I have agreed to repay the loan and commenced payments.

 

 

I strickly advised their solictors that I do not acknowledge any other debt with them.

 

It has taken three months for them to confirm that they have rolled everything into one account.

 

 

I am of the opinion that they have tried to get out of their obligations under my credit agreement request

and attempted to conceal it within another account by rolling these into one.

Link to post
Share on other sites

  • 1 month later...

After writing to DG Solicitors,

I advised them that the credit card and bank account were in dispute and

that First Direct should not have passed this onto them and rolled this debt into one.

 

 

I advised them that until First direct produce a fully valid credit agreement (Not application form),

no debt would be acknowledged and that my orginal consumer credit agreement from 9th June was still outstanding.

 

I also advised them that we had agreed to repay the loan only and payment terms were agreed.

 

received a letter stating that they would not act on this letter unless I signed the letter??

 

received another letter stating that the temporary repayment terms for the loan had expired

and they wished me to increase the payments to them??

 

 

We had agreed the amount and there has never been any mention that this is temporary.

 

 

All I have ever offered was if I felt I was in the position to increase payments,

 

 

I would advise them and do so.

 

I have paid on time, however, DG and First Direct have messed up on processing the payments.

 

 

I insisted on standing order details in the end as they kep messing this up.

 

Advice needed??

Link to post
Share on other sites

  • 4 weeks later...

Have had a copule of letters from DG.

 

 

They are refusing to deal or acknowledge my complaint about the fact that First Direct have consolidated all my accounts into one.

 

 

I have agreed to pay back the loan only and payment terms were agreed.

 

 

Not the credit card (Unenforceable agreements and bank overdraft)

 

They will not do so until I have signed my compliant.

 

 

Secondly,

I had agreed a set amount for the loan to be repaid.

 

 

They are now claiming that this is a temporary agreement and they now want me to increase my payments.

 

Any advice??

Link to post
Share on other sites

I have a similar situation with them; Overdraft and Gold Card. So far they have engaged the services of Moorcroft Debt Recovery Limited, Central Debt Recovery, DG Solicitors, Direct Legal & Collections, Hillesden Securities, Metropolitan Collection Services Limited, Midas Legal Services, Credit Resource Solutions, CapQuest and HL Legal to name but a few.

 

My guess is that they know the contract is unenforceable but for as long as there are DCA out there willing to accept cases on the basis of a % of any sums recovered they have nothing to lose, so they just keep passing it on.

Link to post
Share on other sites

  • 1 month later...

They tried to roll the two into one with me a very long time ago. I objected on the basis that these were seperate contracts and they never mentioned it again. I do not believe they have the right to merge the tow without your prior approval.

Link to post
Share on other sites

hi there.i am in the same position opened f.direct gold credit 2002 did balance tranfer and never used the bank account. However financial problems last year, never missed paying but i sent in reduced amounts .they made a consolidated loan and sent default letter not i have ccbc summons which i am trying to deal with at the moment. the default letter may be a few days out but just in case any more advice would be gratefully appreciated. thanks

Link to post
Share on other sites

  • 4 months later...

Whilst I have agreed to reply the loan, First Direct rolled everything into one account. I had agreed with their debt agency that I would repay the loan only, but not the overcharge and credit card until they came up with a valid agreement.

 

I agreed a payment plan on this basis and have continued to pay that. I then enquired about the CC and overdraft aspect as I quiried the balance. They refused to reply until I supplied a signiture.

 

I wrote with a letter stating that they do not need the signature fopr my request. They refused to deal with this.

 

I have now received two letters stating that my temporary arrangement ahd finished and I need to increase my payments otherwise action would be take.

 

Firstly, this was a permanent agreement.

 

Secondly, can they do this once it has been agreed. They even put this in writing that I would pay xyz until the account had been cleared?

Link to post
Share on other sites

I would take any agreement with an agent with a pinch of salt. I'd even go as far as saying First Direct probably have no knowledge of any agreement. All they see is that the agent is managing to make a collection and for as long as that continues they are happy. However from time to time either the agent or FD will try to squeeze a bit more and I say that is what they are doing now.

 

Might I suggest this response?

 

Dear Sirs,

 

I had no idea that the payment arrangement I had was a temporary one but I welcome the opportunity to review my payments because I have been struggling to maintain this level of repayment. I would like to pay (some value less that present payment) and look forward to your acceptance of this new agreement.

 

Regards,

Link to post
Share on other sites

  • 1 month later...

Looking to review my situation. Had yet another letter with incorrect balance after they rolled everything into one.

 

I have agreed to repay the loan and the loan only. All my correspondence states this.

 

The overdraft and CC were signed on the same application form. I am right in saying that the CC part will be unenforceable but the overdaft would be treated seperately.

 

The overdraft will have had charges on it but after the oft test case, it is more difficult to claim.

 

Whilst the cc is unenforceble, like the loan agreement, I can now start paying back the overdraft if need be. Any advice??

Link to post
Share on other sites

Haven't had a reply to my last posting. Can anyone clarify if an overdraft is covered under section 77 or 78 of the consumer credit act. If so, surely the application form I have been sent is not compliant.

 

Secondly, whilst I have agreed to repay the loan only, they have consolidated everything into one account ie: loan, CC and overdraft.

 

I have verbally and put in writing that I accept only the loan.

Link to post
Share on other sites

  • 4 years later...

Its been a while since I posted on here.

 

 

I attempted to make payments to cover the loan but I am still on a low income and I haven't paid for a year.

 

I have always said that I do not acknowledge bank account/ credit card and have only referred to the loan agreement..

 

I moved but letters started coming from them.

 

They still keep rolling the full amount of the overdraft, credit card and loan into the one account.

 

It is 5 years, 8 months since I last made my last payment to my credit card and

I have written to them saying I do not acknowledge the debt since.

 

Want to know the current situation with First Direct and rolled into one accounts.

 

I understood that they could not do this as bank overdrafts are not covered by the CCA..

 

Hope this makes sense.

Link to post
Share on other sites

Hi roy

 

Overdrafts are covered by the CCA1974 The agreement/ overdraft Facility confirmation and Terms and Conditions are covered in section 61B ...but they are exempt from a CCA request.

 

1.1 What is covered by the s74 determination?

 

A determination under s74(3) was made by the OFT with effect from 1 February 1990. It applies to d-c agreements enabling the debtor to overdraw on a current account, under which the creditor is a ‘bank’ as defined in the Bankers’ Books Evidence Act 1879, provided that certain conditions are satisfied – see Q1.5.

 

A separate determination was made in respect of certain agreements connected with the death of a person.

 

Copies of the determinations may be obtained from the OFT.

 

Agreements covered by a s74(3) determination, and satisfying the relevant conditions, are exempt from most Part V rules including s61(1) on execution. However, the Agreements Regulations will apply to any document embodying such an agreement, and to any term expressed in writing – see Q1.2.

 

1.2 Are all bank overdrafts exempt?

 

The s74 determination in respect of bank overdrafts (see Q1.4) applies subject to the following conditions:

•the creditor must inform the OFT in writing of his general intention to enter into such agreements;

•the debtor must be informed, at or before the time an agreement is concluded, of the following:

o the credit limit (if any)

o the annual rate of interest and any charges applicable, and the conditions under which these may be varied

o the procedure for terminating the agreement;

•the above information must be confirmed in writing.

 

Furthermore, where a debtor overdraws a current account with the tacit agreement of the creditor, and the account remains overdrawn for more than three months, the creditor must inform the debtor in writing not later than seven days after the end of that period of the annual rate of interest and any charges applicable.

 

You are correct to keep it separate as far as you are concerned...as they do not have your consent to amalgamate them.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 2 years later...

Hi all.

After about three years,

now received a letter from restons stating they have been asked to commence court proceedings.

 

To save all from reading this from the beginning, in a nutshell:

 

Had a loan, overdraft and credit card.

Loan and CC covered under the 1974 CC credit act. defaulted on all due to financial difficulty.

 

 

They then rolled everything into one account.

I only ever acknowledgeed the loan amount

however, they ignored my letters and complaints that the account was not valid and I only ever acknowledged to loan at the time.

 

 

Started paying and stated at all times, this was for the loan,

noticed the account details and reference they gave was for the whole amount.

 

 

They have ignored everything.

I stopped paying for the loan over three years ago.

The CC, loan and overdraft are over 8 years old and I have never acknowledged their right to add this to the amount.

 

Over the years people have stated that they could not roll everything into one account.

Secondly an element of their potential claim is statue barred.

 

I will be finally clear of any CCJ's and deafults in September and have just got engaged.

Am planning to buy for the first time in 7 years,

so it is important that I do not get anything new on my credit record as I will be back to square one.

 

 

I am 50 and need to get back on the property ladder otherwise loan payments will be too high and I am wasting money on rent.

My partner is about to sell her flat so we have a deposit.

 

I am out of touch of any recent changes. Looking for advise.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...